Dealer Network Adoption Lead

Keystone Solutions; Kortenberg; On-site; EUR 60,000 - 90,000; Full time

Job summary

Keystone Solutions seeks an Adoption Manager for a full-time consultancy mission at a client site. You will take end-to-end responsibility for translating knowledge into adoption, ensuring digital tools are understood and implemented by the dealer network.

You will build adoption plans, collaborate with the communications team, and enable the DRM team through train-the-trainer sessions, driving measurable usage across the network during 04/01/2027 - 01/01/2028.

Qualifications

• ADKAR level: Intermediate.
• Experience with change/adoption methodologies.
• Experience in automotive, dealer, retail or franchise networks.
• Experience with digital tools and large end-user groups.

Responsibilities

• Prepare the adoption plan for relevant digital initiatives across the network.
• Collaborate with the communications team for clear, timely messaging to the network.
• Engage with product, process and project teams to understand upcoming changes early.
• Act as the voice of the dealer network to ensure readiness of solutions and training.
• Organize train-the-trainer sessions and translate project information into field material.
• Create and facilitate a dealer adoption community via regular adoption forums.
• Monitor adoption via KPIs and apply a Communicate–Enable–Monitor–Improve loop.

Skills

ADKAR

Communication

Office 365

Sharepoint

Stakeholder Management

User Journey

Job description

Keystone Solutions seeks an Adoption Manager for a full-time consultancy mission at a client site. You will take end-to-end responsibility for translating knowledge into adoption, ensuring digital tools are understood and implemented by the dealer network.

You will build adoption plans, collaborate with the communications team, and enable the DRM team through train-the-trainer sessions, driving measurable usage across the network during 04/01/2027 - 01/01/2028.