D365 Professional Services Solution Architect

Avanade; Brussel Hoofdstad; On-site; EUR 90,000 - 120,000; Full time

Job summary

Avanade Belgium is seeking a Dynamics 365 Professional Services Solution Architect to join our Business Applications team. You will design, implement, and oversee ERP and CRM solutions using Dynamics 365, AI features, and Power Platform for clients in retail, public sector, financial services, and professional services.

You will own solution architecture, guide delivery, participate in presales, and mentor junior colleagues.

Qualifications

• Experience in ERP/CRM implementations with Dynamics 365
• Strong stakeholder management and presales capabilities
• Ability to design scalable, robust architecture for enterprise solutions
• Experience with Power Platform and Copilot/AI features

Responsibilities

• Own the Solution Architecture from initial design through delivery and governance.
• Provide technical guidance to clients and project teams and ensure architectural best practices.
• Lead requirements gathering with stakeholders and support presales activities.
• Ensure ERP/CRM solutions are robust, scalable, and aligned with business objectives.
• Assist sales tracks in solution design, cost estimation, and staffing decisions.
• Keep current with Microsoft innovations and pursue certifications; contribute to knowledge sharing.
• Mentor junior colleagues in the Belgian Business Applications team.

Job description

Are you passionate about helping clients in the professional services industries implement their Microsoft Dynamics 365 platform solutions? We are seeking a skilled and experienced Dynamics 365 Professional Services Solution Architect to join our Belgian Business Applications team!

If you're passionate about professional services (project management and accounting), ERP / CRM, and the power of AI, this is your opportunity to make a real impact.

Come join us

Join a team of Business Applications professionals focused on implementing and helping to operate Microsoft Dynamics 365 solutions for clients in various industries such as Retail & Consumer goods, Public Sector, Financial Services and Professional Services.

As a team we are focused on solutions supporting workloads in Finance, Project management and accounting, Project Operations, Supply chain management, and CRM. We think global and act local, delivering solutions of quality to our clients in Belgium and across Europe.

You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross‑skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.

What you'll do

As a Dynamics 365 Professional Services Solution Architect you will play a crucial role in designing, implementing, and managing ERP and CRM solutions leveraging Microsoft Dynamics 365, Agentic AI & Copilot, and the Power Platform.

Your industry focus is specific to professional services companies (architecture - engineering - construction, finance, legal, technology, consulting).

You will be responsible for:

• Owning the Solution Architecture; from developing the initial solution design and implementation plans based on client requirements and business needs, to assuring quality during delivery and contributing to strategic and project operational decision-making through your participation in change boards and steering committees.

• Contributing to the Technical Architecture; working closely with the Technical Architect(s) and other stakeholders, consulting on providing technical guidance to clients and project teams in ensuring best practices for architectural design and governance are followed.

• Leading the requirements gathering; working closely with the Functional Architect(s) (or taking on that role), client stakeholders and the project team to define the project implementation scope (business requirements) and support with gathering technical (application) requirements. As early as the start of an opportunity, in a presales role capacity; engaging with prospective and current clients during solution demos and evaluations.

• Contributing to successful delivery: helping to ensure that the ERP & CRM solutions implemented are robust, scalable, and aligned with the strategic/business objectives of the organization.

• Assisting sales opportunity tracks in a solution architect role capacity; designing and planning for the delivery of solutions, being accountable for the solution fit, cost, staffing, quality, and balance with the deal commercials.

• Staying updated on Microsoft’s latest innovations (ensuring you are/will become Microsoft certified, applicable to your role) and contributing to internal knowledge‑sharing initiatives (through our Avanade local & global initiative, such as our Communities of Practice).
• Becoming Avanade SISA (systems integration solution architect) certified.

• Participating in our local & global Avanade people skilling communities; be a coach and mentor to (more) junior colleagues in our Belgian Business Applications team.

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real‑time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose‑built for business‑critical, leading‑edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one