Lead Solution Architect (Brussels)

ENTICO ICT; Sint-Agatha-Berchem; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

ENTICO ICT is seeking a Lead Solution Architect specializing in CRM to lead transformative projects in Microsoft Dynamics 365. The ideal candidate has over 10 years of experience and has been involved in multiple large-scale CRM implementations. Responsibilities include analyzing business needs, designing solutions, and ensuring effective integration with existing systems. Fluency in English is required; knowledge of French and Dutch is a plus. This role demands strong coaching skills and the ability to work independently as well as in teams.

Qualifications

• Minimum 10 years of hands-on experience.
• Minimum 10 years in a similar architect role.
• Involved in multiple large-sized CRM implementation projects.

Responsabilités

• Analyzing current business needs and systems.
• Designing solutions as part of the CRM transformation roadmap.
• Collaborating with teams for integration of solutions.
• Conducting fit/gap analysis for solution design.
• Product modeling for consistent and reusable solutions.
• Evaluating and selecting technologies with architects.
• Documenting architectural solutions clearly.
• Conducting workshops for internal teams.
• Ensuring continuous improvement and innovation.
• Guiding on-up skilling of internal team.

Connaissances

Hands-on experience

Teamwork accountability

Coaching skills

Fluent in English

Ideally fluent in French and Dutch

Formation

Certified Microsoft Dynamics 365 Sales, Marketing and Customer Service

Certified Microsoft Dynamics 365 Power Apps + Dynamics 365 Solution Architect Expert

Certified TOGAF or equivalent experience

Description du poste

We are looking for a Lead Solution Architect for our CRM domain with expertise and extensive experience in Microsoft Dynamics 365 Sales, Marketing, Customer Service and Power Platform.

Key Responsibilities

• Analyzing the current business needs and systems of stakeholders to gain a deep understanding of their requirements and challenges to be able to represent interests towards integrators in both project- and CoE-mode
• Designing future-oriented solutions as part of the CRM transformation roadmap that leverage our central digital stack and product portfolio and align with the organization's strategic goals.
• Collaborating with various teams to ensure that the designed solutions are effectively integrated into the existing landscape and meet operational requirements.
• Conducting fit/gap analysis to define the solution design including to-be processes, solution architecture, integration design, migration approach and non-functional (e.g. performance) requirements.
• Product modeling according to the Product/Capability model to ensure that our solutions are consistent and reusable within the broader product portfolio.
• Together with the Enterprise and technical architects, evaluating and selecting technologies and frameworks that meet business needs and contribute to the realization of scalable and sustainable solutions.
• Documenting the architectural solutions and ensuring clear communication to all stakeholders involved.
• Conducting workshops and consultations with internal teams to ensure that the solutions are well understood and well implemented.
• Ensuring continuous improvement and innovation within the solutions by utilizing new technologies and methodologies.
• Guiding on the up-skilling of current internal team.

Skills & Qualifications

• Minimum 10 years of hands‑on experience
• Minimum 10 in a similar architect role
• Were involved in multiple large-sized (1000+ man days) CRM implementation projects characterized by systematic and milestone‑driven work
• Ability to work independently, as well as in project teams and take ownership accountability and responsibility
• Coaching skills by closely working together with other colleagues
• Fluent in English and ideally in French and Dutch
• Certified Microsoft Dynamics 365 Sales, Marketing and Customer service
• Certified Microsoft Dynamics 365 Power Apps + Dynamics 365 Solution Architect Expert
• Certified TOGAF or equivalent experience