CRM 365 CE Technical Architect

Avanade; Oost-Vlaanderen; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Avanade is seeking a Dynamics 365 CE (CRM) Technical Architect to help design, implement, and govern Customer Engagement solutions in Belgium. You will work with Dynamics 365, Power Platform, and Azure components to build scalable architectures.

You will lead architecture discussions, guide project teams, and mentor junior colleagues while ensuring governance and best practices. English is required, with Dutch or French as a plus.

Qualifications

• Minimum 5 years as a Dynamics 365 CE (CRM) Technical Architect or equal.
• Experience with configuring, customizing, security, performance and deployment of Dynamics 365 CE.
• Strong skills in data modelling, migration and integration techniques.
• Ability to lead cross-functional teams and coach junior colleagues.
• Fluent English; Dutch or French optional.

Responsabilités

• Own the technical architecture and provide governance for architectural design.
• Ensure solutions are robust, scalable, and maintainable.
• Align technical design with the Solution Blueprint across Dynamics 365, Power Platform and Azure components.
• Lead requirements gathering and presales engagement when needed.
• Coach and mentor junior colleagues within the Belgian Business Applications team.

Connaissances

Dynamics 365 CE

.NET C#

Power Platform

Dataverse

Azure logic apps

Power Automate

Azure DevOps

GitHub

Data modelling

Data migration

Data integration

System integration

Solution governance

Stakeholder coaching

English and Dutch/French

Outils

Power Platform

Dataverse

Azure Logic Apps

Power Automate

Azure DevOps

GitHub

Description du poste

Summary

Are you passionate about helping clients implement their Microsoft Dynamics 365 Customer Engagement platform solutions? We are seeking a skilled and experienced Dynamics 365 CE (CRM) Technical Architect to join our Belgian Business Applications team!

As a Dynamics 365 CE (CRM) Solution Architect you will play a crucial role in designing, implementing, and managing Customer Engagement solutions leveraging Microsoft Dynamics 365, Power Platform and Microsoft Copilot.

Key Responsibilities:

• Owning the Technical Architecture; working closely with the Solution Architect and other stakeholders, consulting on providing technical guidance to clients and project teams in ensuring best practices for architectural design and governance are followed.
• Ensuring that the solutions delivered can operate in a robust, scalable, and easy to maintain manner.
• Contributing to the Solution Architecture; working closely with the Solution Architect in validating the solution design and implementation plans. Ensuring that the Technical Architecture is in line with the Solution Blueprint as agreed upon, with a focus on the right selection and combination of Dynamics 365 and Power Platform elements, (Azure) Cloud components, and systems integration.
• Contributing to requirements gathering; working closely with the Solution Architect, client stakeholders and the project team to define the project systems integration scope and gather technical (application) requirements. As early as the start of an opportunity, in a presales role capacity; engaging with prospective and current clients during solution demos and evaluations.
• Participating in our local & global Avanade communities; be a coach and mentor to (more) junior colleagues in our Belgian Business Applications team.

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• Have at least 5 years of demonstrable experience as a Dynamics 365 CE (CRM) Technical Architect (or equivalent).
• Have technology/technical expertise on the Dynamics 365 CE (CRM) platform regarding its configuration, customization, security, performance, and deployment.
• Have related technology skills such as .NET C# for plugins, Power Platform or Dataverse for low-code development, Azure Logic Apps or Power Automate for workflows, and Azure DevOps or GitHub for source control and CI/CD.
• Have a strong understanding of data modeling, data migration, and data integration techniques.
• Have strong understanding of systems integration, integration patterns and related best practices.
• Have strong skills in building and maintaining positive relationships with clients, understanding their technology needs, and providing tailored solutions of quality.
• Bring flexibility as needed to adapt to changing requirements, client needs, industry and technology trends.
• Have experience in leading and motivating cross-functional teams, fostering a collaborative and productive work environment. You are not afraid to coach your colleagues on a daily basis.
• Be fluent in English and (Dutch or French).

It is a plus if you:

• Have demonstrable experience with and/or knowledge of project management method(s) & frameworks such as Agile, Scrum or Prince2.

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