Customer service officer Polish-Dutch-English

Jobat; Hasselt; On-site; EUR 32,000 - 42,000; Full time

Job summary

Jobat is seeking a customer service representative for a roadside assistance service for trucks operating across Europe. You will join a small team and be supported by a team leader and helpful colleagues.

Responsibilities include handling calls and emails from customers and involved parties, providing technical support, and coordinating with on-site workshops to keep clients informed throughout the process.

Responsibilities

• Handling telephone calls and emails: responding to inquiries from customers and involved parties.
• Providing technical support and communicating with on-site workshops.
• Keeping the client and all other involved parties informed.

Skills

Customer service

Technical support

Job description

Onze klant is op zoek naar een klantendienstmedewerker voor een pechdienst voor vrachtwagens in panne, over heel Europa.

Our client is looking for a customer service representative for a roadside assistance service for broken-down trucks, operating throughout Europe.

Je komt terecht in een klein team, waar je wordt ondersteund door een teamleider en behulpzame collega’s.

You will join a small team, where you will be supported by a team leader and helpful colleagues.

Afhandelen van telefoongesprekken en e-mails: reageren op vragen van klanten en betrokken partijen.

Handling telephone calls and emails: responding to inquiries from customers and involved parties.

Bieden van technische ondersteuning en communiceren met werkplaatsen ter plaatse.

Providing technical support and communicating with on-site workshops.

Op de hoogte houden van de klant en alle andere betrokken partijen.

Keeping the client and all other involved parties informed