Customer Service Fashion Spanish/Italian

Michael Page; Oudergem; Sur place; EUR 28 000 - 40 000; Plein temps

Résumé du poste

Michael Page is seeking a Customer Service specialist to join our Brussels team, supporting Spanish and Italian markets from the office in Brussels.

You will respond to inquiries in multiple languages, process orders, and collaborate with internal teams to ensure timely delivery and high customer satisfaction.

This role offers an opportunity to work in a dynamic fashion-focused environment on international projects.

Qualifications

• Responding to customer inquiries via phone and email in Spanish, Italian and English.
• Providing detailed information about products and services.
• Processing orders and ensuring accurate data entry.
• Resolving customer complaints in a timely and effective manner.
• Collaborating with internal teams to address customer needs.
• Monitoring and following up on delivery statuses.
• Maintaining up-to-date customer records and documentation.
• Ensuring a high level of customer satisfaction at all times.

Responsabilités

• Responding to customer inquiries via phone and email in Spanish, Italian and English.
• Providing detailed information about products and services.
• Processing orders and ensuring accurate data entry.
• Resolving customer complaints in a timely and effective manner.
• Collaborating with internal teams to address customer needs.
• Monitoring and following up on delivery statuses.
• Maintaining up-to-date customer records and documentation.
• Ensuring a high level of customer satisfaction at all times.

Connaissances

Spanish language

Italian language

English language

Customer service

Data entry

Description du poste

As Customer Service you will work in the office in Brussels and you will be responsible of the Spanish and Italian markets.

Client Details

The company is Belgian and operates from Brussels. They are active in the (sustainable) fashion industry and are having beautiful projects on international level.

Description

• Responding to customer inquiries via phone and email in Spanish, Italian and English
• Providing detailed information about products and services
• Processing orders and ensuring accurate data entry
• Resolving customer complaints in a timely and effective manner
• Collaborating with internal teams to address customer needs
• Monitoring and following up on delivery statuses
• Maintaining up-to-date customer records and documentation
• Ensuring a high level of customer satisfaction at all times