Multilingual Fashion Customer Service (EN/ES/IT)

Jobat; Belgique; Sur place; EUR 25 000 - 38 000; Plein temps

Résumé du poste

Jobat is seeking a Customer Service specialist to support Spain and Italy from Belgium. You will handle inquiries in Spanish, Italian and English and provide product information.

From Belgium, you will coordinate with internal teams to ensure accurate orders, track deliveries and maintain up-to-date customer records. You will strive to achieve high customer satisfaction levels across all touchpoints.

Qualifications

• Fluent in Spanish, Italian and English.
• Excellent communication and problem-solving skills.
• Experience in customer service or support is a plus.
• Ability to enter data accurately and process orders.
• Collaborates well with internal teams.

Responsabilités

• Respond to customer inquiries via phone and email in Spanish, Italian and English.
• Provide detailed information about products and services.
• Process orders and ensure accurate data entry.
• Resolve customer complaints in a timely and effective manner.
• Collaborate with internal teams to address customer needs.
• Monitor and follow up on delivery statuses.
• Maintain up-to-date customer records and documentation.
• Ensure a high level of customer satisfaction at all times.

Connaissances

Spanish fluency

Italian fluency

English fluency

Customer service

Description du poste

Jobat is seeking a Customer Service specialist to support Spain and Italy from Belgium. You will handle inquiries in Spanish, Italian and English and provide product information.

From Belgium, you will coordinate with internal teams to ensure accurate orders, track deliveries and maintain up-to-date customer records. You will strive to achieve high customer satisfaction levels across all touchpoints.