Customer-Focused Logistics Coordinator

ECS; Zeebrugge; Sur place; EUR 32 000 - 52 000; Plein temps

Résumé du poste

ECS Zeebrugge is looking for a customer-focused logistics coordinator to join our Customer Service team. You ensure daily transport orders are processed smoothly and serve as the central link between customers and internal teams, delivering practical solutions.

Fluency in Dutch and English, along with several years in customer service or logistics, are essential. You will work in a dynamic, family‑like environment with growth and international exposure, alternating 8 a.m. – 6 p.m. shifts.

Qualifications

• Bachelor degree or equivalent experience.
• Several years of experience within customer service and/or the logistics sector.
• Fluent Dutch & English in speaking and writing.
• Communicatively strong with a win-win mindset.
• Assertive and proactive in seizing opportunities.

Responsabilités

• Ensure daily smooth processing of transport orders.
• Report problems, delays, etc. on time to customers.
• Collaborate with customers to solve problems creatively and efficiently.
• Actively look for opportunities to reduce or recover extra costs.
• Work closely with colleagues and departments to achieve goals.

Connaissances

Dutch

English

Communication

Logistics experience

Problem-solving

Formation

Bachelor degree or equivalent experience

Description du poste

ECS Zeebrugge is looking for a customer-focused logistics coordinator to join our Customer Service team. You ensure daily transport orders are processed smoothly and serve as the central link between customers and internal teams, delivering practical solutions.

Fluency in Dutch and English, along with several years in customer service or logistics, are essential. You will work in a dynamic, family‑like environment with growth and international exposure, alternating 8 a.m. – 6 p.m. shifts.