Client Relations / Account Advisor (Trilingual Dutch/English/French)

Right Management; Brussel; On-site; EUR 45,000 - 70,000; Full time

Job summary

Right Management Belgium is seeking a Client Relations / Account Advisor to manage and grow an established client portfolio while supporting local and international partnerships. This role blends account management, customer success, and commercial development in a collaborative environment.

You will work with HR leaders to understand business needs, translate them into opportunities, and drive client satisfaction and retention.

Qualifications

• 5+ years in a commercial, client-facing environment.
• Background in Account Management, Customer Success, Client Services, Inside Sales, Outplacement, Coaching Services, or a similar role.
• Strong consultative and relationship-building skills.
• Ability to identify client needs and translate them into business opportunities.
• Excellent organizational skills with strong attention to detail.

Responsibilities

• Manage and develop an existing portfolio of clients.
• Serve as the primary contact for HR leaders, decision-makers, and key stakeholders.
• Build trusted, long-term client relationships that drive satisfaction and retention.
• Identify upselling and cross-selling opportunities within existing accounts.
• Participate in client reviews and QBRs, proactively uncovering client needs.
• Support global account initiatives and collaborate with international colleagues.
• Prepare proposals, commercial offers, account analyses, and client reports.
• Contribute to RFPs, tenders, and business development activities.
• Maintain accurate CRM records, contracts, and account documentation.
• Help grow and monetize international business agreements within the Belgian market.

Skills

Client relationship management

CRM systems

Multi-priority management

Tools

Microsoft Office

Job description

Are you a relationship-builder who thrives on creating exceptional client experiences while uncovering growth opportunities? Do you enjoy partnering with clients, understanding their business needs, and helping them achieve success? If so, we'd love to hear from you.

Right Management Belgium is seeking a Client Relations / Account Advisor to manage and grow an established portfolio of clients while supporting both local and international partnerships. This role combines account management, customer success, and commercial development in a highly collaborative environment.

What You'll Do

• Manage and develop an existing portfolio of clients
• Serve as the primary contact for HR leaders, decision-makers, and key stakeholders
• Build trusted, long-term client relationships that drive satisfaction and retention
• Identify upselling and cross-selling opportunities within existing accounts
• Participate in client reviews and QBRs, proactively uncovering client needs
• Support global account initiatives and collaborate with international colleagues
• Prepare proposals, commercial offers, account analyses, and client reports
• Contribute to RFPs, tenders, and business development activities
• Maintain accurate CRM records, contracts, and account documentation
• Help grow and monetize international business agreements within the Belgian market

What We're Looking For

• 5+ years of experience in a commercial, client-facing environment
• Background in Account Management, Customer Success, Client Services, Inside Sales, Outplacement, Coaching Services, or a similar role
• Strong consultative and relationship-building skills
• Ability to identify client needs and translate them into business opportunities
• Excellent organizational skills with strong attention to detail
• Experience managing multiple priorities in a fast-paced environment
• Comfortable working with CRM systems and Microsoft Office tools

Language Requirements

This is a trilingual position.

• Native or fluent Dutch (required and most critical)
• Professional English
• Professional French

Finding strong trilingual talent can be challenging, so candidates with exceptional Dutch and English skills and strong French capabilities are highly encouraged to apply.

Why Join Us?

• Competitive compensation package aligned with your experience and expertise
• Opportunity to inherit and develop established client relationships
• Extensive onboarding and knowledge-transfer period with the current incumbent before retirement
• International exposure through collaboration with global colleagues and clients
• Meaningful work supporting organizations and professionals through career and workforce solutions

Ready to Learn More?

If you're passionate about client relationships, commercial growth, and delivering exceptional service, we'd love to connect.

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