Bilingual Client Relations & Growth Advisor

Right Management; Brussel; On-site; EUR 45,000 - 70,000; Full time

Job summary

Right Management Belgium is seeking a Client Relations / Account Advisor to manage and grow an established client portfolio while supporting local and international partnerships. This role blends account management, customer success, and commercial development in a collaborative environment.

You will work with HR leaders to understand business needs, translate them into opportunities, and drive client satisfaction and retention.

Qualifications

• 5+ years in a commercial, client-facing environment.
• Background in Account Management, Customer Success, Client Services, Inside Sales, Outplacement, Coaching Services, or a similar role.
• Strong consultative and relationship-building skills.
• Ability to identify client needs and translate them into business opportunities.
• Excellent organizational skills with strong attention to detail.

Responsibilities

• Manage and develop an existing portfolio of clients.
• Serve as the primary contact for HR leaders, decision-makers, and key stakeholders.
• Build trusted, long-term client relationships that drive satisfaction and retention.
• Identify upselling and cross-selling opportunities within existing accounts.
• Participate in client reviews and QBRs, proactively uncovering client needs.
• Support global account initiatives and collaborate with international colleagues.
• Prepare proposals, commercial offers, account analyses, and client reports.
• Contribute to RFPs, tenders, and business development activities.
• Maintain accurate CRM records, contracts, and account documentation.
• Help grow and monetize international business agreements within the Belgian market.

Skills

Client relationship management

CRM systems

Multi-priority management

Tools

Microsoft Office

Job description

Right Management Belgium is seeking a Client Relations / Account Advisor to manage and grow an established client portfolio while supporting local and international partnerships. This role blends account management, customer success, and commercial development in a collaborative environment.

You will work with HR leaders to understand business needs, translate them into opportunities, and drive client satisfaction and retention.