Banking Advisor

Axis Group - HR Advisor; Schilde; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Permanent contract

Competitive salary

Benefits package

Dynamic work environment

Job summary

Axis Group is recruiting a Client Advisor for a major bank in Belgium. In this role you will help clients with everyday banking, savings, investments, loans and insurance, while showcasing a strong digital approach. You will contact customers proactively, both remotely and in person, and contribute to the branch's commercial goals.

The ideal candidate has a business mindset, excellent interpersonal skills, and a passion for long-term relationships. A bachelor’s or master’s degree is preferred.

Qualifications

• Bachelor’s or Master’s degree in economics, finance, or related field.
• Passion for customer service and digital banking solutions.
• Willingness to make proactive outbound calls and build long-term relationships.
• Ability to work independently and collaboratively in a changing environment.

Responsibilities

• Assist customers with banking, savings, investments, loans, and insurance solutions.
• Represent services and promote digital channels.
• Maintain proactive contact with customers remotely and in person.
• Contribute to branch and bank commercial objectives.

Skills

Customer-centric mindset

Interpersonal skills

Digital solutions mindset

Outbound calling

Education

Bachelor’s or Master’s degree

Tools

CRM software

Microsoft Office

Job description

Are you a passionate and business-minded professional who enjoys working with clients to find optimal solutions in banking, savings, investments, loans, and insurance? Then the role of Client Advisor is perfect for you! At this organization, you’ll have the opportunity to fully utilize your talents and develop yourself in a dynamic environment. You’ll receive a competitive salary with additional benefits and be hired on a permanent contract. Join a successful organization that’s constantly evolving and where your proactive attitude can truly make a difference!

• You are passionate about working with customers to find solutions in the areas of everyday banking, savings, investments, loans, and insurance
• You proudly represent our services and make the digital approach your standard
• You maintain proactive contact with customers as much as possible, both remotely and in person
• You strive to contribute to the commercial and broader objectives of your branch, region, and the bank as a whole.

The ideal candidate:

• Has strong business acumen and exudes positivity
• Is focused on customer satisfaction and has excellent interpersonal skills
• Has a passion for innovative and digital solutions and takes a proactive approach, striving for win-win situations with a focus on long-term relationships
• Views outbound calls as an opportunity and considers them a natural part of the job
• Can work independently, finds fulfillment in collaboration and personal growth, and is open to change
• Is both results- and team-oriented in his or her work
• Holds a bachelor’s or master’s degree
• Preferably holds a degree in economics or finance. Possession of a certificate under the Willems Act and/or the Cauwenberghs Act is a valuable asset.

Our client offers you:

• An opportunity to reach your full potential and the chance to gain new knowledge and skills every day
• A permanent contract, along with an attractive salary package and various additional benefits
• A warm welcome in a dynamic work environment full of opportunities and challenges
• You’ll be joining a reputable bank that’s rapidly expanding.