Claims Specialist 50%

Axis Group - HR Advisor; Berchem; Hybride; EUR 42 000 - 62 000; Temps partiel

Avantages offerts par ce poste

Work from home up to 3 days a week

15 extra compensatory days off (pro R-

Year-end bonus (13th month)

Flexible working hours

Training and development opportunities

Résumé du poste

Axis Group is seeking a Claims Specialist (50%) in Belgium to independently manage both simple and complex auto and truck claims, acting as the primary contact for insurance brokers and guiding them through the entire process.

You will assess damage, coordinate with experts, monitor claims, and work across Claims, Underwriting, Prevention and Finance. A remote-friendly schedule, ongoing development, and strong teamwork are offered.

Qualifications

• Master's degree in Law or Bachelor in Finance and Insurance.
• Minimum 3 years' experience in auto claims handling.
• Fluent in Dutch and French; English or German is a plus.
• Proficient with Microsoft Office.

Responsabilités

• Independently manage both simple and complex claims files for cars and trucks.
• Serve as the primary point of contact for insurance brokers and guide them through the entire claims processing procedure.
• Assess the damage and decide whether to engage an internal or external expert.
• Closely monitor the claims, including recourse options and further follow-up on the claims.
• Take swift action, shift priorities, and maintain a clear overview.
• Collaborate with Claims, Underwriting, Prevention, and Finance teams.
• Contribute ideas regarding teamwork and potential improvements.

Connaissances

Dutch language

French language

English language

German language

Microsoft Office

Formation

Master's degree in Law

Bachelor's degree in Finance and Insurance

Outils

Microsoft Office

Description du poste

Will you be our new Claims Specialist (50%)? In this role, you'll be responsible for independently managing both simple and complex claims cases for cars and trucks. As the first point of contact for insurance brokers, you'll guide them through the entire process. You have strong analytical skills, a proactive attitude, and build solid relationships, both internally and externally. With attractive work hours, the option to work from home, and a wide range of development opportunities, this is your chance for a dynamic career in claims handling.

• You will independently manage both simple and complex claims files for cars and trucks;
• You will serve as the primary point of contact for insurance brokers and guide them through the entire claims processing procedure;
• You assess the damage and decide whether to engage an internal or external expert;
• You closely monitor the claims, including recourse options and further follow-up on the claims;
• You are able to take swift action, shift priorities, and maintain a clear overview;
• You take the initiative and proactively discuss how to best contribute;
• You work closely with colleagues in the Claims, Underwriting, Prevention, and Finance departments;
• You actively contribute ideas regarding teamwork and potential improvements.

• Analytical, takes proactive responsibility, and maintains a clear overview, even with complex cases;
• Is decisive, works meticulously and in a structured manner, and thrives in a dynamic environment with diverse tasks;
• Is a true team player who enjoys sharing knowledge and supporting colleagues when needed;
• Builds strong internal and external relationships through a communicative and customer-focused approach;
• A master's degree in Law or a bachelor's degree in Finance and Insurance;
• At least 3 years of relevant experience in auto claims handling;
• A good knowledge of traffic regulations;
• An interest in cars, trucks, or damage to vehicles is a plus;
• Fluent in Dutch and French;
• Knowledge of English and/or German is considered an additional advantage;
• Proficient with Microsoft Office.

• The opportunity to work from home up to 3 days a week, depending on the work schedule;
• 15 additional compensatory days off on top of your statutory vacation days (pro rata);
• A year-end bonus equivalent to a 13th month's salary;
• Various attractive supplementary benefits;
• Flexible working hours with additional options for flexible scheduling;
• A wide range of training and development opportunities;
• Hospitalization insurance through DKV, including coverage for outpatient care.