Brand Representative - Docks Bruxsel, Hollister

AFH Belgium SPRL; Brussel Hoofdstad; Sur place; EUR 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Merchandise Discount

Health Insurance (DKV)

Retirement & Life Insurance Plan

Associate Assistance Program (AAP)

13th month payment

Résumé du poste

Abercrombie & Fitch Co. Belgium is seeking Brand Representatives to bring the store experience to life—engaging customers, representing our brand authentically, and helping create a welcoming environment for all.

This role suits someone who enjoys connecting with customers and helping them find what they need while keeping the store well-presented. You will provide warm, attentive service, assist with product replenishment, omni-channel tasks including in-store pickup, returns, and exchanges,

Qualifications

• Fluent in English – Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Support Save the Sale orders, in-store pick-up, and ship-from-store orders.

Connaissances

English fluency

Welcoming customer experience

Organizational skills

Reliability

Description du poste

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.

Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.

Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

Fluent in English – Dutch optional but appreciated.

Ability to create a welcoming and inclusive customer experience.

Comfort working in a dynamic environment, balancing customer engagement and operational tasks.

Strong organizational skills and attention to detail.

Reliability and commitment to consistent attendance.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

• Paid Time Off
• Indefinite Contract or Definite Contract
• Merchandise Discount
• Health and Hospitalization Insurance (DKV)
• Retirement & Life Insurance Plan (ATHORA)
• Associate Assistance Program (AAP)
• 13th month payment - 100% Ecochecks
• Commuter Allowance - 50%
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER. Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The starting rate for this position is 14.95€ per hour (i.e., the recruiting pay range for this position is 14.95€ - 14.95€ per hour). The starting rate and range may be modified in the future.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.