Brand Representative - Rue Neuve, Hollister

Abercrombie & Fitch Co.; Brussel Hoofdstad; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Health Insurance (DKV)

Retirement & Life Insurance Plan

Associate Assistance Program

13th month payment – 100%

Ecochecks

Commuter Allowance – 50%

Training and Development

Career Advancement

Global Team celebration

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking Brand Representatives to bring the store experience to life—engaging customers, representing our brand authentically, and helping create a welcoming environment for all.

You’ll provide warm service, support replenishment, process purchases and returns, and coordinate omni-channel orders to ensure a seamless shopping experience and a well-presented store.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Able to create a welcoming and inclusive customer experience.
• Strong organizational skills and reliability.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers; offer product support and styling guidance.
• Sales Floor Maintenance: Support replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout.
• Online Orders: Support Save the Sale orders, in-store pick-up, and ship-from-store orders.

Skills

Fluent English

Dutch optional

Job description

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

• Customer Experience :Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance :Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations :Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders :Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent in English – Dutch optional but appreciated
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

• Paid Time Off
• Indefinite Contract or Definite Contract
• Merchandise Discount
• Health and Hospitalization Insurance (DKV)
• Retirement & Life Insurance Plan (ATHORA)
• Associate Assistance Program (AAP)
• 13th month payment – 100%
• Ecochecks
• Commuter Allowance – 50%
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who’ll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.