Brand Experience Specialist

AFH Belgium SPRL; Belgique; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Merchandise Discount

Health Insurance (DKV)

Retirement & Life Insurance Plan

13th month salary (100%)

Commuter Allowance 50%

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Belgium to bring our store experience to life, engaging customers with care and representing the brand authentically. You will help customers find what they need and maintain a welcoming store environment.

Responsibilities include assisting customers, replenishing stock, handling purchases and returns, and supporting omni-channel orders. Fluency in English is required; Dutch is optional but appreciated.

Qualifications

• Fluent in English; Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges at the cash wrap.
• Support Save the Sale orders and fulfill in-store pick-up and ship-from-store orders.

Skills

Fluent English

Welcoming customer experience

Organizational skills

Reliability/attendance

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in Belgium to bring our store experience to life, engaging customers with care and representing the brand authentically. You will help customers find what they need and maintain a welcoming store environment.

Responsibilities include assisting customers, replenishing stock, handling purchases and returns, and supporting omni-channel orders. Fluency in English is required; Dutch is optional but appreciated.