Boutique Hotel Receptionist - Memorable Guest Experiences

Brussels Hotels Association; Brussel Hoofdstad; Hybrid; EUR 23,000 - 29,000; Full time

Job summary

Made in Hotels is seeking a friendly and proactive receptionist to join our family-run boutique hotel group in Brussels. You will welcome guests, manage reservations, and provide personalized service that turns every stay into a memorable experience.

The role combines front office duties with guest engagement, requiring fluency in French and English. Dutch is a plus. Join a warm, professional team in a beloved Brussels hotel group with opportunities to grow in hospitality.

Qualifications

• Fluent in French and English; Dutch is a plus.
• Organized, independent, enthusiastic and responsible.
• Excellent communication skills and guest-focused mindset.
• Willingness to learn and grow in hospitality.

Responsibilities

• Greet guests warmly and manage front-office operations.
• Handle reservations and guest requests with attention to detail.
• Act as the face of the hotel, delivering a memorable guest experience.
• Turn guest concerns into positive responses and ensure a smooth check-in/out.
• Contribute to a home-away-from-home atmosphere for guests.

Skills

Front desk

Guest service

Communication skills

Organization

Tools

Reservation software

Job description

Made in Hotels is seeking a friendly and proactive receptionist to join our family-run boutique hotel group in Brussels. You will welcome guests, manage reservations, and provide personalized service that turns every stay into a memorable experience.

The role combines front office duties with guest engagement, requiring fluency in French and English. Dutch is a plus. Join a warm, professional team in a beloved Brussels hotel group with opportunities to grow in hospitality.