Benelux Sales Support Specialist - Remote & Promo Ops

Edgard & Cooper | B Corp; West-Vlaanderen; Presencial; EUR 34 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible work from home, plus one 1‑a‑

Company retreats

Volunteering Day

Wellbeing programme

Pet-friendly office

Resumo da oferta

Edgard & Cooper is seeking a Sales Support Officer for Benelux, based in Kortrijk, Belgium. You will support the Sales and Field Sales teams across Belgium and the Netherlands, ensuring accurate information, timely promotions, and smooth day-to-day operations.

You’ll collaborate with KAMs, Field Sales and Trade Marketing to manage customer activities, automate recurring tasks, and provide data-driven insights to drive customer success.

Qualificações

• 2–4 years’ experience in sales support, field sales or commercial coordination, ideally in FMCG or retail.
• Experience handling customer requests, sales administration and promotional follow-up.
• Confident with sales data, KPIs and Microsoft Office, especially Excel.
• Clear communicator who builds strong customer and team relationships.
• Organised, detail-focused and proactive, with a practical approach to juggling priorities.
• A keen eye for process improvements and execution gaps.
• A collaborative team player who enjoys working across departments.
• Fluent in English and either Dutch or French.

Responsabilidades

• Field Sales reporting & engagement: Track KPIs, share performance updates and coordinate sales challenges and incentives.
• Be a go-to for KAMs and retailers: Handle retailer requests, prepare product and promotional materials, and keep customer actions on track.
• Bring promotions to life: Coordinate information, tools and timelines to help teams deliver agreed promotional plans.
• Keep the details right: Manage sales administration, help resolve order issues and keep commercial data accurate in CRM and GS1.
• Make work flow better: Support launches and e-commerce projects, keep shared tools up to date and simplify recurring processes.
• Turn data into useful insights: Pull together sales and promotional reports, maintain retailer overviews and flag gaps that need action.

Conhecimentos

Sales support

Field sales

CRM

Data analysis

Excel

Communication

Organization

Cross-functional teamwork

Ferramentas

CRM systems

GS1

Descrição da oferta de emprego

Edgard & Cooper is seeking a Sales Support Officer for Benelux, based in Kortrijk, Belgium. You will support the Sales and Field Sales teams across Belgium and the Netherlands, ensuring accurate information, timely promotions, and smooth day-to-day operations.

You’ll collaborate with KAMs, Field Sales and Trade Marketing to manage customer activities, automate recurring tasks, and provide data-driven insights to drive customer success.