Benelux Sales Support Specialist - Remote & Flexible Work

Edgard & Cooper; Harelbeke; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary package

Flexible work from home

Company retreats

Wellbeing programme

Bring your pets to work

Learning and growth opportunities in a

Job summary

Edgard & Cooper is seeking a Sales Support Officer for the Benelux region. You will support the Sales and Field Sales teams across Belgium and the Netherlands, ensuring promotions and retailer actions are organized, on track and well-documented.

Your role will help manage data, tools, and processes to free up time for customer-facing activities. You’ll collaborate with KAMs, Field Sales and Trade Marketing to keep information accurate, monitor KPIs, and drive efficient operations.

Qualifications

• 2–4 years’ experience in sales support, field sales or commercial coordination.
• Fluent in English and either Dutch or French.
• Experience handling customer requests, sales administration and promotional follow-up.
• Confident with sales data, KPIs and Microsoft Office, especially Excel.
• Clear communicator who builds strong customer and team relationships.
• Organised, detail-focused and proactive with a practical approach to juggling priorities.
• A keen eye for process improvements and execution gaps.
• A collaborative team player who enjoys working across departments.

Responsibilities

• Field Sales reporting & engagement: Track KPIs, share performance updates and coordinate sales challenges and incentives.
• Be a go-to for KAMs and retailers: Handle retailer requests, prepare product and promotional materials, and keep customer actions on track.
• Bring promotions to life: Coordinate information, tools and timelines to help teams deliver agreed promotional plans.
• Keep the details right: Manage sales administration, help resolve order issues and keep commercial data accurate in CRM and GS1.
• Make work flow better: Support launches and e-commerce projects, keep shared tools up to date and simplify recurring processes.
• Turn data into useful insights: Pull together sales and promotional reports, maintain retailer overviews and flag gaps that need action.

Skills

Sales support

Customer requests handling

Data & KPI awareness

Tools

Excel

CRM systems

Job description

Edgard & Cooper is seeking a Sales Support Officer for the Benelux region. You will support the Sales and Field Sales teams across Belgium and the Netherlands, ensuring promotions and retailer actions are organized, on track and well-documented.

Your role will help manage data, tools, and processes to free up time for customer-facing activities. You’ll collaborate with KAMs, Field Sales and Trade Marketing to keep information accurate, monitor KPIs, and drive efficient operations.