BeNeLux After-Sales & Service Leader

Husqvarna Group; Henegouwen; On-site; EUR 90,000 - 140,000; Full time

Job summary

Husqvarna Construction is seeking an ambitious After Sales & Service Manager BeNeLux to lead our service and aftermarket organisation across Belgium, the Netherlands and Luxembourg. You will drive service excellence, manage a regional team and strengthen relationships with customers, dealers and partners.

The role requires translating strategic goals into operational plans, improving uptime and profitability while expanding recurring revenue through service agreements.

Qualifications

• Experience leading service, aftersales or technical operations in a B2B environment.
• Strong understanding of workshop and field-service activities.
• Proven track record in improving operational and customer performance.
• Strong leadership and people-development skills.
• Commercial understanding of how service drives loyalty, profitability and growth.
• Experience working with customers, dealers or service partners.
• Structured, data-driven and solution-oriented mindset.
• Good technical understanding of mechanical, hydraulic and electrical equipment.
• Fluency in Dutch, French and English.
• Willingness to travel regularly across the BeNeLux region.

Responsibilities

• Lead and continuously improve service operations across workshop and field-service activities.
• Build strong relationships with customers, dealers and service partners to ensure high uptime and satisfaction.
• Inspire, coach and develop a team of service professionals.
• Identify growth opportunities and develop service agreements and recurring revenue solutions.
• Use data, KPIs and business insight to drive decisions and improve performance.

Skills

Service leadership

Team development

Data-driven decisions

B2B service

Cross-country travel

Job description

Husqvarna Construction is seeking an ambitious After Sales & Service Manager BeNeLux to lead our service and aftermarket organisation across Belgium, the Netherlands and Luxembourg. You will drive service excellence, manage a regional team and strengthen relationships with customers, dealers and partners.

The role requires translating strategic goals into operational plans, improving uptime and profitability while expanding recurring revenue through service agreements.