After Sales Manager Construction Benelux

Husqvarna Belgium SA; Aat; Hybrid; EUR 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

International environment

Career development opportunities

Job summary

Husqvarna Construction BeNeLux is seeking an After Sales & Service Manager to lead service and aftermarket activities across Belgium, the Netherlands and Luxembourg. Location options include Ath, Belgium or Nieuwegein, Netherlands, with travel across BeNeLux.

You will drive service operations, strengthen customer relationships with dealers and partners, and coach a team of service professionals to deliver superior uptime and growth.

Qualifications

• Experience leading service, aftersales or technical operations in a B2B environment.
• Strong leadership and people-development skills.
• Structured, data-driven mindset with a focus on outcomes.

Responsibilities

• Lead and continuously improve service operation across workshop and field-service activities.
• Build strong relationships with customers, dealers and service partners.
• Inspire, coach and develop a team of service professionals.
• Identify growth opportunities, strengthen customer retention and develop service agreements and recurring revenue.
• Use data and KPIs to drive decisions and improve performance.

Skills

Service leadership

People development

Commercial understanding of service

Stakeholder management

Travel willingness

Dutch

French

English

Job description

After Sales & Service Manager BeNeLux Location: Ath (Belgium) or Nieuwegein (Netherlands) Region: Belgium, Netherlands & Luxembourg Reporting to: Sales & Service Country Manager BeNeLux Lead the Future of Service Excellence in BeNeLux At Husqvarna Construction, service is more than repairing machines. It is about keeping our customers productive, building lasting relationships and creating value throughout the entire equipment lifecycle. We are looking for an ambitious and commercially minded After Sales & Service Manager to lead our BeNeLux service and aftermarket organisation. In this key leadership role, you will shape the future of our service business across Belgium, the Netherlands and Luxembourg. You will lead operational performance, develop your team, strengthen customer relationships and drive profitable growth in service, spare parts and service agreements. If you enjoy combining operational leadership, customer focus and business development, this could be the opportunity for you.

Your Impact

Service Operations Excellence

You will lead and continuously improve our service operation across workshop and field-service activities, ensuring high levels of productivity, quality, safety and customer satisfaction.

Customer & Network Leadership

You will build strong relationships with customers, dealers and service partners, ensuring an outstanding service experience and high equipment uptime across the region.

People Development

You will inspire, coach and develop a team of service professionals, creating a culture of accountability, continuous improvement and customer focus.

Aftermarket Growth

You will play a key role in expanding our aftermarket business by identifying growth opportunities, strengthening customer retention and developing service agreements and recurring-revenue solutions.

Performance & Business Leadership

You will use data, KPIs and business insight to drive decisions, improve performance and ensure the successful delivery of operational and commercial objectives.

Who You Are

You bring:

• Experience leading service, aftersales or technical operations in a B2B environment.
• A strong understanding of workshop and field-service activities.
• A proven track record in improving operational and customer performance.
• Strong leadership and people-development skills.
• Commercial understanding of how service drives customer loyalty, profitability and business growth.
• Experience working with customers, dealers or service partners.
• A structured, data-driven and solution-oriented mindset.
• Good technical understanding of mechanical, hydraulic and electrical equipment.
• Fluency in Dutch, French and English.
• Willingness to travel regularly across the BeNeLux region.

Why Join Husqvarna Construction?

This is an opportunity to take ownership of a strategically important function within a global market‑leading organisation. You will have the freedom to influence how we serve our customers, develop our people and grow our aftermarket business across BeNeLux. In return, we offer:

• A visible leadership role with significant impact.
• The opportunity to shape the future of our service and aftermarket organisation.
• An international environment with strong local decision‑making.
• Professional development and career growth opportunities.
• A collaborative culture focused on innovation, customer success and continuous improvement.
• A competitive salary and benefits package.

Husqvarna Construction. Performance driven. Customer focused. Built for the future.

Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger.

Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth.

Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together.

Explore our openings and take the first step in your Husqvarna journey.

Shaping great experiences is what we do. With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments.

For more than three centuries we have kept innovating and re‑inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact.

Read more about our vision and mission here

We are an equal opportunity employer and celebrate diversity.

We are committed to create an inclusive environment for all employees and candidates.

Together as a team, we can bring the best ideas to life.

Diversity and inclusion is about each and every one of us.

We are curious, bold, and built by our differences.

At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together.

Learn more about our diversity and inclusion journey here

We believe that business is ultimately about people, as a team, we win and grow together.

Our culture is the fuel that drives us to achieve our goals, built on three culture themes:

• Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities.
• Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through.
• Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together Together, these values empower us to lead, adapt, and grow as a team.

Learn more about our culture here