Backfill Engineer for Dispatch Support

ITProposal; Brussel Hoofdstad; On-site; EUR 28,000 - 36,000; Full time

Job summary

ITProposal is seeking an IT Support Technician (Backfill, Dispatch) based in Belgium to provide onsite IT support on an on-call basis. You will troubleshoot hardware, software, and networking issues, install and configure desktops, laptops, printers, and peripherals, and support end-user devices and operating systems.

The role requires strong communication and problem-solving skills and a readiness for on-call assignments.

Qualifications

• Experience in onsite IT or desktop support.
• Strong hardware and software troubleshooting skills.
• Knowledge of Windows OS and Microsoft Office.
• Basic networking knowledge (TCP/IP, LAN/WAN, Wi-Fi).
• Excellent communication and problem-solving skills.
• Based in Belgium and available for on-call assignments.

Responsibilities

• Provide onsite IT support and break/fix services
• Troubleshoot hardware, software, and networking issues
• Install, configure, and replace desktops, laptops, printers, and peripherals
• Support end-user devices and operating systems
• Escalate complex technical issues when required
• Deliver excellent customer service while meeting SLA requirements

Skills

Onsite/desktop support

Hardware troubleshooting

Software troubleshooting

Windows OS

Microsoft Office

Basic networking (TCP/IP, LAN/WAN, Wi‑

Communication

Problem-solving

On-call availability

Job description

IT Support Technician (Backfill, Dispatch)

We are looking for an experienced IT Support Technician based in (location) to join our team on an on-call basis.

Key Responsibilities

• Provide onsite IT support and break/fix services
• Troubleshoot hardware, software, and networking issues
• Install, configure, and replace desktops, laptops, printers, and peripherals
• Support end-user devices and operating systems
• Escalate complex technical issues when required
• Deliver excellent customer service while meeting SLA requirements

Requirements

• Experience in onsite IT support or desktop support
• Strong hardware and software troubleshooting skills
• Knowledge of Windows operating systems and Microsoft Office
• Basic networking knowledge (TCP/IP, LAN/WAN, Wi-Fi)
• Excellent communication and problem-solving skills
• Must be based in Belgium
• Availability for on-call assignments