Accounting & Management Software Consultant - Belgium

IBGRAF BUSINESS SOLUTIONS SA; Namen; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Permanent contract

Company car

Group insurance

Remote work

Flexible hours

Annual bonus

Compensatory leave

Résumé du poste

IBGRAF BUSINESS SOLUTIONS SA is looking for a Management Software / ERP Support Consultant in Belgium. You will bridge accounting and IT, assisting Belgian and Luxembourg companies with their digital transformation. Responsibilities include providing bilingual customer support, configuring ERP solutions, and training users. Candidates should have a background in accounting or management IT. Enjoy a permanent contract, remote work options, a flexible schedule, and a range of benefits that prioritize work-life balance.

Qualifications

• Comfortable speaking and writing English.
• Experience in accounting or management IT.
• Passionate about management software solutions.

Responsabilités

• Provide customer support in French and English.
• Install and configure new software solutions.
• Analyze accounting needs and configure ERP.
• Train users through webinars and remote assistance.
• Collaborate with project and development teams.
• Monitor satisfaction indicators for continuous improvement.

Connaissances

Customer service orientation

Business analysis

Technical support

Fluent English

Knowledge of ERP solutions

Formation

Training or experience in accounting/management IT

Outils

Sage

Horus Software

Odoo

Description du poste

Are you an accountant with a good knowledge of English and dreaming of breaking out of the routine to dive into tech?

Transform your business expertise into a new career: become the link between accounting and management IT atIBGraf Group, a leading player in accounting software and ERP for over 40 years.

Your mission

As a Management Software / ERP Support Consultant, you will assist Belgian and Luxembourgish companies in their digitalization.

Your role combines business analysis, technical support, and customer assistance:

• Provide FR/ENG customer support as needed (diagnosis, troubleshooting, follow‑up via ticketing).
• Install, configure, and set up new software solutions.
• Analyze accounting needs and propose the best ERP configurations.
• Train and guide users (webinars or remote assistance).
• Collaborate with the project and development teams to improve tools.
• Monitor satisfaction indicators and contribute to continuous improvement.

Candidate Profile

• Comfortable speaking and writing, with a good knowledge of English.
• Training or experience in accounting/management IT background (fiduciary, SME or company).
• Curious, pedagogical, and passionate about management software solutions.
• Customer service oriented, structured approach, team spirit.
• Resilient, solutions-oriented, with a genuine pleasure in helping and sharing knowledge.
• Bonus: knowledge of Sage, Horus Software, Odoo or other ERPs.

Why join IBGraf?

Because here, you advance your career without sacrificing your work-life balance. You work in a human, stimulating, and supportive environment, where every project is a collective adventure.

What We Offer

• Permanent contract with an attractive and evolving package
• Company car + fuel/charging card
• Group insurance
• Remote work (after 3 months)
• Flexible hours (after 1 year)
• Annual bonus based on team performance
• Compensatory leave
• Offices located in Belgium in Wavre, Zaventem, Namur, and Herstal.