Horus Accounting Software Consultant

Jobloom; Herstal; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

IBGraf Group is looking for a Management Software Support Consultant to assist Belgian and Luxembourgish companies in their digitalization journey. You will provide customer support, install software solutions, and train users while collaborating with project teams. This role is perfect for those with an accounting or management IT background seeking a stimulating work environment.

The company values work-life balance and offers a supportive atmosphere for your career growth.

Qualifications

• Fluent in spoken and written English is essential.
• Experience in accounting or management IT is preferred.
• Strong understanding of Horus software is a plus.

Responsabilités

• Provide customer support in French and English.
• Install and configure new software solutions.
• Train users via webinars or remote assistance.

Connaissances

Fluent in spoken and written English

Customer service oriented

Knowledge of Horus software

Accounting/management IT experience

Curious and pedagogical

Description du poste

Are You An Accountant With a Good Knowledge Of Horus Software And English, And Do You Dream Of Breaking Free From Routine? Then This Position Is For You

Transform your business expertise into a new career: become the link between accounting and management IT at IBGraf Group, a leading player in accounting software and ERP for over 40 years.

Your mission

As a Management Software Support Consultant, you will assist Belgian and Luxembourgish companies in their digitalization.

Your role combines business analysis, technical support, and customer guidance:

• Provide FR/ENG customer support as needed (diagnosis, troubleshooting, follow-up via ticketing).
• Install, configure, and set up new software solutions.
• Analyze accounting needs and propose the best settings.
• Train and guide users (webinars or remote assistance).
• Collaborate with the project and development teams to improve tools.
• Monitor satisfaction indicators and contribute to continuous improvement.

Candidate profile

• Fluent in spoken and written English.
• Training or experience in accounting/management IT background (fiduciary, SME or company).
• Knowledge of Horus software
• Curious, pedagogical, and passionate about management software solutions.
• Customer service oriented, structured approach, team spirit.Resilient, solutions-oriented, with a genuine desire to help and share knowledge.
• Knowledge of other software is a plus.

Why join IBGraf?

Because here, you can advance your career without sacrificing your work‑life balance.

You work in a human, stimulating, and supportive environment, where every project is a collective adventure.

Recruitment Process

• Initial phone screening with our HR
• Interview with a manager + technical lead
• Psychometric tests
• Employee meeting (to discuss IBgraf culture)
• Meeting with the two leaders
• Contract Offer