Account Manager — Developer-First Security, Equity

Root; Oost-Vlaanderen; On-site; EUR 80,000 - 120,000; Full time

Benefits offered by this job

Top-tier tech pay and equity

Flexibility in working hours

Zero corporate BS

Open and informal atmosphere

Job summary

Root in Belgium is seeking an Account Manager to nurture existing clients and maximize value from our security platform. You'll own relationships, coordinate with sales, CS and product to drive adoption and renewals.

The role requires medior/senior experience with CRM, upselling, client retention, and a self-starting, tech-savvy mindset. Fluent English is essential, and you’ll thrive in a fast-paced, transparent environment with flexible hours and equity.

Qualifications

• Medior or senior level with proven CRM and upselling experience.
• Strong client-retention mindset and ability to grow accounts.
• Tech-savvy self-starter with fluent English.

Responsibilities

• Manage and expand relationships with existing clients, focusing on upselling and maximizing customer satisfaction.
• Execute growth initiatives aimed at expanding customer usage and value realization.
• Identify opportunities for upselling additional features and services to existing customers.
• Maintain and manage customer records in our CRM system.
• Work at the intersection of sales, customer success, and product to gather and relay customer feedback for product optimization.

Skills

CRM experience

Upselling strategies

Client retention

Account growth

Tech-savvy

Self-starter

Job description

Root in Belgium is seeking an Account Manager to nurture existing clients and maximize value from our security platform. You'll own relationships, coordinate with sales, CS and product to drive adoption and renewals.

The role requires medior/senior experience with CRM, upselling, client retention, and a self-starting, tech-savvy mindset. Fluent English is essential, and you’ll thrive in a fast-paced, transparent environment with flexible hours and equity.