# 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre (JSSC)

Vector Synergy; Brussel Hoofdstad; On-site; EUR 55,000 - 75,000; Full time

Job summary

Vector Synergy in Mons is seeking a seasoned Support System Engineer for JSSC to deliver Level 2/3 service support in a multinational/military environment. You will handle Windows Server/Client administration, Active Directory, networking, virtualization, IIS, Linux hosting, Ansible, containerization, and SQL Server tasks.

Remote administration duties and collaboration with NATO ITSM processes are expected.

Qualifications

• Requires 5+ years in system engineering with Level 2/3 support in a multinational or military setting.
• Proficient in Windows and Linux server environments, AD, networking, virtualization, web hosting, and automation.
• Experience with SQL Server administration and remote server management is essential.

Responsibilities

• Provide Level 2 and Level 3 service support per incidents, requests, changes, and information requests.
• Respond to and document, categorize, and resolve tickets per internal processes.
• Participate in daily stand-ups, planning activities, and relevant workshops or conferences.

Skills

5+ years experience

Level 2/3 support

Multinational/military context

Tools

Windows Server Administration

Windows Client Administration

Active Directory Administration

Network Administration

Virtualization

IIS Web hosting

Linux hosting

Linux Administration

Ansible

Containerization

Remote server administration

Microsoft SQL Server Administration

Job description

# 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre (JSSC)

Loading... # 6: Support System Engineering for Service delivery Joint Intelligence and Reconnaissance Services Support Centre (JSSC) Location: Mons, Belgium Security Clearance: NATO Secret Reference No: C005259/1 / Mons Deadline for application: 13/11 /2026

Skills, knowledge, experience required:

• Experienced system engineer with proven level 2/level 3 support roles in a multinational and/or military organisation of minimum 5 years in various roles (Windows Server Administration, Windows Client Administration, Active Directory Administration, Network Administrator, Virtualization, IIS web hosting, Linux hosting, Linux Administration, Ansible, Containerization) ;
• Microsoft SQL Server Administration knowledge (installation, configuration, maintenance, backup policies) ;
• Remote server administration .

Desirable:

• Software design, implementation and testing ;
• Programming languages, techniques and methodologies associated with the duties described above ;
• Very good knowledge of commonly used standards and best practices for software engineering, including design patterns .

Duties/role:

• Providing Level 2 and Level 3 service support according to submitted Incidents, Service Requests, Change Requests, Tasks, Requests for Information, or Internal Activities, traceable through the NCIA ITSM and/or Azure DevOPS NATO Software Factory ticketing system ;
• Responding to, documenting, categorizing, and resolving all assigned tickets according to internal processes and procedures ;
• Participating in daily reporting and planning activities (daily stand-ups), as well as participating in workshops, events, and conferences related to the supported services, as requested by the Service Delivery Manager(s) .