1st Line IT Support & AV Specialist (Antwerp/Brussels)

A&O Shearman; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A&O Shearman is seeking an IT Analyst for our Antwerp office. The role focuses on first-line IT support, incident resolution, and service requests to keep IT operations smooth across Belgium and the Antwerp location.

You will assist with audiovisual systems, network infrastructure, and onboarding of new users, while supporting regional IT initiatives and ensuring efficient desk-side support for staff and clients.

Qualifications

• Service minded with strong customer contact.
• Proficient in English and Dutch.
• Knowledge of Microsoft Office 365 and Azure.
• Flexible schedule and willingness to go the extra mile.

Responsabilités

• Provide first line IT support and incident resolution.
• Deliver desk-side support to employees and clients.
• Assist with meeting and event logistics and room setup.

Connaissances

Customer service

English

Dutch

Technical innovation

Office 365

Azure

Organizational skills

Team player

Outils

Cisco Call Manager

iManage

Audio-visual equipment

Description du poste

A&O Shearman is seeking an IT Analyst for our Antwerp office. The role focuses on first-line IT support, incident resolution, and service requests to keep IT operations smooth across Belgium and the Antwerp location.

You will assist with audiovisual systems, network infrastructure, and onboarding of new users, while supporting regional IT initiatives and ensuring efficient desk-side support for staff and clients.