Youth Mental Health Admin Coordinator – Meaningful Impact

the original; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Professional development opportunities

Job summary

Pathway Talent is recruiting an Administration Coordinator for headspace Brookvale. The role delivers broad administrative support to young people using the service and to the wider team, beyond reception duties.

You’ll manage scheduling, records, billing, GP clinic admin and data systems in a busy youth mental health environment. Requires Certificate III in Administration or 2+ years’ experience, strong organisational and communication skills, and proficiency with MS Office and electronic

Qualifications

• Certificate III in Administration and/or a minimum of two years’ demonstrated administration experience.
• Strong administration and coordination skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong attention to detail and accurate record keeping.
• Warm, professional and youth‑friendly telephone manner.
• Ability to work independently and seek consultation when required.
• Proficiency in Microsoft Office programs.
• Experience using electronic customer record systems.
• Strong communication and collaboration skills.
• Commitment to delivering a high‑quality customer experience.

Responsibilities

• Coordinating appointment scheduling and bookings.
• Maintaining accurate and timely customer files, documentation and data systems.
• Supporting centre billing processes and systems alongside the Senior Administration Coordinator.
• Supporting GP clinics, including administrative processes and stock requisition.
• Providing information about headspace services and activities.
• Supporting the headspace Receptionist and delegating tasks where required.
• Working collaboratively with young people, families, carers and the wider headspace team.
• Ensuring administrative activities comply with organisational policies and procedures.
• Developing knowledge of relevant legislation and requirements related to the role.
• Participating in team meetings, operational supervision and professional development activities.
• Providing additional administrative support to senior staff as required.

Education

Certificate III in Administration

Tools

Microsoft Office

Electronic customer record systems

Job description

Pathway Talent is recruiting an Administration Coordinator for headspace Brookvale. The role delivers broad administrative support to young people using the service and to the wider team, beyond reception duties.

You’ll manage scheduling, records, billing, GP clinic admin and data systems in a busy youth mental health environment. Requires Certificate III in Administration or 2+ years’ experience, strong organisational and communication skills, and proficiency with MS Office and electronic