Youth Case Manager - Trauma-Informed Housing & Outreach

Better Health Network; Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work arrangements

Salary packaging benefits

Professional development and learning

Collaborative team culture

Meaningful impact every day

Descripción de la vacante

Better Health Network in Melbourne is seeking an experienced Young Person's Case Manager to deliver intensive, trauma-informed support to 15–25-year-olds experiencing or at risk of homelessness in Port Phillip and surrounding areas.

You will work within RhED, providing outreach, assessments, planning, and advocacy across housing, health, legal and education services, contributing to safer, more stable futures for young people.

Formación

• A tertiary qualification in health, social work or a related discipline, with professional registration where relevant
• Demonstrated case work or case management experience supporting marginalised young people with complex needs
• Experience applying trauma-informed, strengths-based and culturally safe approaches
• Well-developed assessment, intervention, risk management and safety planning skills
• Knowledge of crisis intervention and experience responding appropriately to crisis situations
• An understanding of prevention, health promotion and harm-minimisation principles
• Strong written and verbal communication, organisation and time-management skills
• The ability to work independently and collaboratively within a multidisciplinary team
• An unrestricted Victorian driver licence

Responsabilidades

• Providing intensive case management and individualised support to young people with complex needs
• Undertaking assertive outreach across community and supported accommodation settings
• Completing client assessments, intervention planning, risk management and safety planning
• Advocating for clients and supporting access to housing, health, counselling, legal, financial, education and employment services
• Responding to clients experiencing crisis or requiring immediate support
• Helping clients develop practical living skills that support long-term housing stability
• Building effective referral pathways and partnerships with community, health, housing and government services
• Maintaining accurate client records and contributing to program evaluation and quality improvement activities

Conocimientos

Trauma-informed practice

Case management

Crisis intervention

Communication skills

Cultural safety

Independent & team work

Educación

Tertiary qualification in health or social work

Descripción del empleo

Better Health Network in Melbourne is seeking an experienced Young Person's Case Manager to deliver intensive, trauma-informed support to 15–25-year-olds experiencing or at risk of homelessness in Port Phillip and surrounding areas.

You will work within RhED, providing outreach, assessments, planning, and advocacy across housing, health, legal and education services, contributing to safer, more stable futures for young people.