Youth Homelessness Case Manager — Healing & Pathways

Melbourne Citymission Inc.; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Diverse and inclusive organisation

Salary packaging benefits

Supportive learning and development

Culture of continuous improvement

Job summary

Melbourne Citymission seeks a dedicated youth worker to support a caseload of young people through a healing-oriented framework in the Creating Connections team. You will work to disrupt disadvantage and create pathways out of homelessness, with focus on coordinating safety plans and risk assessments.

You will assist clients to access sustainable accommodation and connect them with health, mental health, AOD and therapeutic interventions within a collaborative, supportive environment.

Qualifications

• Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields.
• Demonstrated experience working within a case management and trauma informed framework
• Demonstrated understanding of theory and practice as it relates to family mediation and family support
• Demonstrated understanding of the issues that affect young people and their families experiencing conflict and at risk of report to Child Protection
• Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.
• Well-developed communication, negotiation, interpersonal and conflict resolution skill
• High level of initiative and time management and the ability to work independently and part of a team
• An understanding of the requirements for ensuring child safety
• Strong administration skills and computer literacy

Responsibilities

• Support a case load of young people through a healing-oriented framework.
• Develop advanced case planning and crisis interventions to meet the needs of young people with multiple and complex needs, including risk assessments and safety plans.
• Assist young people to explore and access sustainable accommodation options.
• Facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions.

Skills

Case management

Trauma-informed

Family mediation

Communication skills

Time management

Teamwork

Administrative skills

Computer literacy

Education

Tertiary qualification in Youth Work or related field

Job description

Melbourne Citymission seeks a dedicated youth worker to support a caseload of young people through a healing-oriented framework in the Creating Connections team. You will work to disrupt disadvantage and create pathways out of homelessness, with focus on coordinating safety plans and risk assessments.

You will assist clients to access sustainable accommodation and connect them with health, mental health, AOD and therapeutic interventions within a collaborative, supportive environment.