Youth And Family Worker

Mission Australia; Berri; On-site; AUD 57,000 - 76,000; Part time

Benefits offered by this job

Rewarding work

NFP salary packaging benefits

Counselling services

Volunteering opportunities

Fitness Passport

Additional annual leave

Work Anniversary Day off

Thank You Day off

Job summary

Mission Australia’s Country Recovery Connect in Riverland, based in Berri, is hiring two part-time roles (3 days and 4 days per week) to provide case management and outreach support to families affected by alcohol and other drug use. You will work with children, young people and carers in Homes, schools and community settings.

Join a supportive team, build resilience, advocate across services, and contribute to positive outcomes while meeting mandatory checks and a national police history

Qualifications

• Relevant qualification in Community Services, Alcohol and Other Drugs, Mental Health, Social Work or a related field, or equivalent industry experience.
• Experience delivering case management services and supporting clients with complex needs.
• Demonstrated understanding of alcohol and other drug related issues and the impact they can have on individuals and families.
• Ability to build strong relationships with children, young people, families, community stakeholders and Aboriginal Community Controlled Organisations.
• Experience conducting assessments, developing case plans and managing risk within a client centred framework.
• Strong knowledge of child protection responsibilities, mandatory reporting requirements and safe practice principles.
• Excellent communication, advocacy, organisational and record keeping skills, with the ability to work effectively across rural and regional communities.
• First Aid & CPR certificate.
• Full driver licence with no restrictions.

Responsibilities

• Provide case management support to children, young people and families affected by alcohol and other drug use and other complex challenges.
• Conduct comprehensive assessments, risk assessments, case planning and regular case reviews to support positive outcomes.
• Respond to referrals from internal and external stakeholders and coordinate appropriate supports and service pathways.
• Deliver outreach support in community settings, homes, schools and other locations that best meet client needs.
• Advocate for clients and families by liaising with community services, government agencies and other key stakeholders.
• Facilitate community engagement activities, school education sessions and initiatives that promote awareness of available supports.
• Maintain accurate client records, case notes, reports and data entry in line with organisational requirements.

Skills

Case management

Relationship building

Assessments & risk management

Communication & advocacy

Documentation

First Aid/CPR

Driver's licence

Education

Community Services / AOD / Mental Health / Social Work qualification

Job description

• 2x Part Time Contracts – 3 days and 4 days per week | until 30th June 2027
• Location: Berri SA 5343
• 3 days per week: $56,683 + super + NFP salary packaging benefits
• 4 days per week: $75,577 + super + NFP salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your Opportunity

Mission Australia’s Country Recovery Connect service provides early intervention and support for children, young people, families and carers across the Riverland region who are impacted by alcohol and other drug use. Working within a highly supportive team, you will provide practical, person-centred support that helps individuals and families build resilience, strengthen relationships and achieve their goals.

Based in Berri, this is an on‑site position that combines case management, outreach, advocacy and community engagement. You will work alongside children, young people and families experiencing a range of complex challenges, delivering support in homes, schools and community settings where people feel safe and comfortable. This rewarding role offers the opportunity to make a meaningful difference while building strong connections across local services, schools, community groups and Aboriginal Community Controlled Organisations.

Your Key Responsibilities:

• Provide case management support to children, young people and families affected by alcohol and other drug use and other complex challenges.
• Conduct comprehensive assessments, risk assessments, case planning and regular case reviews to support positive outcomes.
• Respond to referrals from internal and external stakeholders and coordinate appropriate supports and service pathways.
• Deliver outreach support in community settings, homes, schools and other locations that best meet client needs.
• Advocate for clients and families by liaising with community services, government agencies and other key stakeholders.
• Facilitate community engagement activities, school education sessions and initiatives that promote awareness of available supports.
• Maintain accurate client records, case notes, reports and data entry in line with organisational requirements.

Requirements for Success

• Relevant qualification in Community Services, Alcohol and Other Drugs, Mental Health, Social Work or a related field, or equivalent industry experience.
• Experience delivering case management services and supporting clients with complex needs to achieve their goals.
• Demonstrated understanding of alcohol and other drug related issues and the impact they can have on individuals and families.
• Ability to build strong relationships with children, young people, families, community stakeholders and Aboriginal Community Controlled Organisations.
• Experience conducting assessments, developing case plans and managing risk within a client centred framework.
• Strong knowledge of child protection responsibilities, mandatory reporting requirements and safe practice principles.
• Excellent communication, advocacy, organisational and record keeping skills, with the ability to work effectively across rural and regional communities.
• First Aid & CPR certificate.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not‑for‑profit salary packaging, reducing your tax
• Free external, confidential counselling
• Volunteering opportunities
• Fitness Passport
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [e-mail]

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]