YouthBeat Outreach Worker

Iaawg; Sydney; On-site; AUD 57,859,000 - 71,635,000; Part time

Benefits offered by this job

Salary packaging benefits

Counselling services

Volunteering opportunities

Additional annual leave

Job summary

Mission Australia is seeking a dedicated outreach worker for on-site, part-time overnight shifts in Northbridge/Perth CBD. You will engage vulnerable young people, perform brief risk assessments, and implement trauma-informed interventions to reduce risk and improve outcomes.

Collaboration with WA Police, Crisis Care, and partner services is essential, with a focus on safety and systemic support. Ideal candidates hold a relevant Youth Work/Social Work/Psychology qualification or equivalent

Qualifications

• Demonstrated crisis intervention and de-escalation skills.
• Experience engaging with at-risk or vulnerable youth.
• Ability to work both independently and in a small multidisciplinary team.

Responsibilities

• Deliver street-based outreach to engage with young people in Northbridge and Perth CBD.
• Conduct risk assessments and safety planning for participants.
• Provide trauma-informed, person-centered interventions and support.
• Arrange and provide safe transport to approved locations; complete admin tasks.

Skills

Crisis intervention

De-escalation

Risk assessment

Communication

Trauma-informed

Teamwork

Cultural awareness

Education

Youth Work / Social Work / Psychology qualification

Job description

Location: Boorloo (Northbridge) WA 6003 2x Casual Contracts - 8hr Shift Work Friday & Saturday overnight shifts $51 per hour + super + penalties 1x Permanent Part Time – 15.2hrs per week – Friday & Saturday overnight shifts $32,761+ super + NFP salary packaging benefits

Your Opportunity

Be part of YouthBeat, a well-established and highly regarded outreach service supporting young people aged under 18 who are at risk across Perth’s inner city and Northbridge. Based in Northbridge, this is an on-site position working part-time across active Friday and Saturday overnight shifts, where you will engage directly with vulnerable young people in community settings and help divert them from risk. In this dynamic, street-based role, you will deliver brief interventions, harm reduction, safety planning and practical supports including transport and referrals, while building trusted relationships with young people experiencing complex challenges. Working alongside key partners such as WA Police, the Department of Communities and the Nyoongar Outreach Service, you will be part of a collaborative response focused on improving safety and long-term outcomes. YouthBeat is widely recognised for its impact and reputation in supporting street-present young people, offering both immediate assistance and pathways into ongoing case management support. Students working toward relevant qualifications are strongly encouraged to apply

Please note this is not a disability support role.

Your Key Responsibilities

Deliver assertive street-based outreach across Northbridge and Perth CBD, engaging with young people through foot patrols and vehicle-based support. Conduct brief risk assessments, safety planning and provide trauma-informed, person-centred interventions to reduce harm and immediate risk. Build rapport quickly with street-present young people and support engagement using culturally secure and solution-focused approaches. Provide safe and appropriate transport to approved locations, always ensuring the wellbeing of young people. Collaborate effectively with key stakeholders including WA Police, Crisis Care, Nyoongar Outreach Service and internal teams. Facilitate Youth at Risk Strategy (YARS) shifts and contribute to coordinated, multi-agency responses for vulnerable youth. Complete accurate and timely administrative tasks including case notes, data entry, reporting and handover documentation.

Requirements for Success

Relevant qualification in Youth Work, Social Work, Social Sciences, Psychology or similar, or equivalent experience (students working toward these qualifications encouraged). Demonstrated experience in outreach, working with at‑risk or homeless young people, including those affected by AOD or mental health challenges. Strong crisis intervention, de‑escalation and risk assessment skills with the ability to remain calm under pressure. Ability to build trust and engage effectively with young people facing complex barriers, including First Nations and CALD communities. Proven capacity to work both independently and collaboratively within a small, multidisciplinary team environment. Well‑developed communication, rapport‑building and interpersonal skills, alongside solid administrative and computer proficiency. Strong professional boundaries, sound judgement and the ability to manage competing priorities in a high‑pressure, overnight outreach setting. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not‑for‑profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email [e-mail] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia.

Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence‑based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.