Wslhd - Administration Officer Level 3- Gambleaware

NSW Government; Sydney; On-site; AUD 51,000 - 53,000; Full time

Job summary

NSW Government, Western Sydney Local Health District, Cumberland Hospital, is seeking an Administration Officer Level 3 for a temporary full-time role (up to 30 June 2027). You will support the GambleAware Multicultural Service with essential administrative functions, including reception, minutes, data entry and records management.

The position requires advanced MS Office skills, discretion, and the ability to work with a multidisciplinary team to deliver culturally responsive care.

Qualifications

• Proven experience providing secretarial and administrative support.
• Strong organisational and time management skills with clear communication.
• Proficiency in MS Office and health service software (Iprocurement, HealthRoster, HPE Content Manager).
• Experience drafting correspondence, minute taking and supporting meetings.
• Ability to handle confidential information and work autonomously.

Responsibilities

• Provide administrative, clerical and secretarial support to GambleAware Multicultural Service.
• Manage reception, phone enquiries, correspondence, data entry, records and general office tasks.
• Prepare agendas, take minutes, maintain action logs and assist the manager.
• Process routine transactions, roster changes, service requests and recruitment admin.
• Coordinate stationery, respond to enquiries and escalate issues as needed.
• Support WHS, quality, accreditation and incident management processes.

Skills

Secretarial experience

Administrative support

Organisational skills

Time management

Communication skills

Interpersonal skills

Discretion/Confidentiality

Autonomy/initiative

Minute taking

Record keeping

Tools

MS Office

Iprocurement

HealthRoster

HPE Content Manager

Job description

Make a meaningful difference through culturally responsive community services.

Support a multidisciplinary team delivering inclusive, client-focused care.

Grow your career with Western Sydney Local Health District.

Bring your administration expertise to a service that makes a difference. Manage competing priorities, support a multidisciplinary team and help deliver culturally responsive gambling support to diverse communities across NSW.

Employment Type: Temporary Full Time (up to 30th June 2027)
Position Classification: Administration Officer Level 3
Remuneration: $37.27 - $38.44 per annum
Hours Per Week: 38
Location: Cumberland

Where you'll be working

Join Western Sydney Local Health District (WSLHD) at Cumberland Hospital, North Parramatta, a landmark mental health facility with a proud history of care and innovation. As NSW's largest and Australia's oldest mental health facility, Cumberland Hospital supports local and broader communities through services spanning primary to tertiary care.

You will be part of the GambleAware Multicultural Service, a state-wide specialist service working with GambleAware providers to improve access to culturally responsive gambling counselling and support for culturally and linguistically diverse (CALD) individuals, families and communities.

• Contribute to a service that promotes equitable access to support for diverse communities.
• Work alongside a multidisciplinary team in a supportive and professional environment.
• Be part of a health district committed to continuous improvement and high-quality service delivery.
• Develop your skills in a large public health service guided by CORE Values.
• Be part of a district advancing mental health care through the major Integrated Mental Health Complex at Westmead.

What you'll be doing

As the Administration Officer Level 3, you'll provide essential administrative, clerical and secretarial support that helps the GambleAware Multicultural Service operate efficiently and deliver a positive experience for clients, visitors and staff.

• Manage reception, telephone enquiries, correspondence, data entry, record keeping and general office support, ensuring accurate and timely service.
• Prepare agendas, take minutes, maintain action logs and assist the manager with day-to-day administrative requirements.
• Process routine transactions, roster changes, service requests, recruitment administration and patient-related information in accordance with relevant policies, procedures and delegations.
• Coordinate stationery and consumables, respond to enquiries, resolve routine issues and elevate matters appropriately.
• Support workplace health and safety, quality, accreditation and incident management processes, while helping maintain effective administrative systems and providing back-up support to colleagues when required.

Make your next career move meaningful

Bring your organisation skills, initiative and commitment to Western Sydney Local Health District. Join a team where your contribution supports inclusive, respectful and culturally responsive care for individuals, families and communities, and take the next step in a career where your work matters.

Requirements

• Demonstrated experience providing secretarial and administrative support.
• Advanced organisational, time management and communication skills, both oral and written with high interpersonal skills in communicating effectively with senior personnel, managers, staff and clients from culturally and linguistically diverse backgrounds; experience in dealing with conflict and/or difficult behaviours.
• Demonstrated high level skills in computer program packages including MS Office, Iprocurement, HealthRoster and HPE Content Manager.
• Demonstrated experience in drafting correspondence, minute taking and supporting meetings and committees.
• Understanding of the concepts and requirements of confidentiality and privacy related to health issues and client information.
• Capacity to work autonomously and to undertake a diverse range of tasks demonstrating initiative, judgement and analytical skills and ability to meet deadlines.
• Ability to develop quality administrative procedures to improve work practices including the development and maintenance of a central filing system.
• Current Drivers Licence valid within Australia and willingness to use for work purposes.

Requisition ID: REQ694983
Applications Close: 3rd November 2026.

Need more information?

• Review the detailed Position Description for insights into role requirements and criteria.
• Explore the selection process, employment checks, outcomes and notifications.
• For inquiries about the role, contact Maria-Lujza Ghyczy on 02 9840 3898 or [e-mail]

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .

A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.