Administrative Clinical Support Officer (Lvl 3) - Perm PT

South Western Sydney Local Health District; Liverpool City Council; On-site; AUD 51,000 - 54,000; Part time

Benefits offered by this job

12% superannuation

Salary packaging and novated leasing

Annual leave with 17.5% leave loading

One extra day off each month

Job summary

South Western Sydney Local Health District is seeking a Clinical Support Officer to provide essential administrative support across two busy units at Liverpool Hospital. You will assist the Nursing Unit Manager and act as a primary contact for staff, patients and multidisciplinary teams.

The role requires strong organisational skills, clear communication, and the ability to manage competing priorities in a fast-paced clinical environment.

Qualifications

• Hold or be willing to undertake a Certificate III in Health Administration or equivalent.
• Describe experience providing administrative support in a busy environment with accuracy.
• Showcase experience interacting with staff and multidisciplinary teams to resolve issues.
• Explain reasons for applying and what motivates you to join SWSLHD.

Responsibilities

• Provide high-level administrative support to the Nursing Unit Manager across two units.
• Act as a key contact for staff, patients and multidisciplinary teams.
• Support day-to-day operations and ensure efficient coordination across two units.
• Deliver responsive and professional customer service to patients and staff.
• Contribute to a positive patient experience in a busy clinical environment.

Skills

Administrative experience

Communication skills

Multitasking

Independence

Flexibility

Education

Certificate III in Health Administration or equivalent

Job description

Requisition ID: REQ696470 Employment Type: Permanent Part Time, 16 hours per week Remuneration: $37.27 - $38.44 per hour+ 12% Superannuation + Salary Packaging Location: Liverpool Hospital Applications close: 18/10/2026 Contact: Elizabeth Cozanitis - CSO & Ward Clerk Manager on [e-mail] or call on [phone]

With your skills and experience, you can contribute to the millions of ways we’re enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join a dedicated healthcare team where your organisational skills and professionalism will help support the delivery of quality patient care. As a Clinical Support Officer, you will play a key role in the day-to-day operations of two busy units, providing essential administrative support and helping staff and patients navigate a fast-paced clinical environment.

• Provide high-level administrative support to the Nursing Unit Manager across two units
• Act as a key contact for staff, patients, and multidisciplinary healthcare teams
• Support the efficient day-to-day operation of the units through effective coordination and organisation
• Contribute to a positive patient experience by delivering responsive and professional customer service
• Work in a varied and rewarding healthcare environment supporting the delivery of quality patient care

Are You the Right Fit?

We’re looking for a proactive and adaptable administrative professional who enjoys working in a busy environment and can confidently manage competing priorities. You’ll bring strong communication skills, excellent attention to detail, and a commitment to supporting both patients and healthcare teams.

• Demonstrated administrative experience with strong computer and organisational skills
• Excellent communication and active listening skills with a customer-focused approach
• Proven ability to manage multiple tasks, prioritise workloads, and remain calm under pressure
• Ability to work independently while contributing positively as part of a team
• Flexible and adaptable to meet changing operational requirements across two units

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Describe your experience providing administrative support in a busy environment. How do you manage competing priorities while maintaining accuracy and attention to detail?
• This role supports the Nursing Unit Manager across two units and requires regular interaction with staff, and multidisciplinary teams. Describe a time when you used your communication and customer service skills to resolve an issue or support a positive outcome.
• Share the main reasons for your application for this role and tell us what aspects of joining the that motivates you?

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail]

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [e-mail]. Support is also available through the Stepping Up website.

More Than Just a Job - Why Work With Us?

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

Health & Wellbeing

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Vaccination Requirements

• All staff must meet NSW Health’s vaccination and screening requirements before starting.

Child Safe Employment

• South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

• For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.