Workshop Manager

PR Management Services Pty Ltd; City Of Kalamunda; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

The Iceman Group of Companies is seeking a Workshop Manager to oversee daily operations of the Perth Workshop and mobile technicians across Refrigeration, Trailer Mechanical and Trailer Body Repair divisions. You will lead a multi-disciplinary team, coordinate service and breakdown work, and deliver high standards of customer service.

Reporting to the Director, you will manage on-site and mobile workflows, ensure regulatory compliance and maintain facilities, while driving efficiency and growth

Qualifications

• Strong transport background with ability to oversee a growing workforce.
• Clear communication to ensure service requirements and compliance.
• Attention to detail and scheduling problem-solving abilities.
• Strategic focus on improving efficiency and planning within the business.
• Ability to deliver outstanding customer service.
• Knowledge of WHS, HR and IR requirements.

Responsibilities

• Managing the daily operations of the Perth Workshop for three divisions: Refrigeration, Mechanical and Trailer Body Repair.
• Coordinating the team of mobile mechanics around the greater Perth area.
• Directing on-call mechanics to attend service and breakdown requirements.
• Working with Divisional Managers to coordinate workflow and job assignments.
• Liaising with customers daily to arrange repairs and maintenance onsite and for mobile techs.
• Managing and maintaining the facilities.

Skills

Mechanical background

Communication skills

Attention to detail

Strategic planning

Customer service

WHS/HR/IR knowledge

Job description

The Iceman Group of Companies is an Australian wide business, operating for over 40 years, that provides repairs, servicing and breakdown coverage for the Refrigerated and Trailer Transport Industry.

Our Perth Workshop operates in High Wycombe, carries out Trailer Body Repairs and Mechanical and Refrigeration Servicing and Repairs. We are seeking a Workshop Manager to manage the daily operations of both onsite and mobile technicians in our Perth Workshop. This role will be overseeing three divisions: Refrigeration, Trailer Mechanical and Trailer Body Repairs.

About the Role:

Reporting to the Director, you will be responsible for the leadership and management of our multi-functional operations.

• Managing the daily operations of the Perth Workshop for the three divisons: Refrigeration, Mechanical and Trailer Body Repair divisions
• Coordinating the team of mobile mechanics around the greater Perth area.
• Working with and directing on call mechanics to attend service and breakdown requirements
• Working with the Divisional Managers in the workshop to coordinate the workflow and job assignments for technicians
• Liaising with our customers on a daily basis to accommodate for any repairs and maintenance, both onsite and with the mobile technicians
• Managing and maintaining the facilities

About You:

You will have a strong transport background with the ability to oversee a medium sized growing workforce within a fast-paced environment.

• A mechanical background
• Strong communication to ensure that clear instructions are delivered to the teams in regards to service requirements and regulatory compliance
• Strong attention to detail and the ability to problem-solve when an issue or scheduling clash may occur
• Strategic focus on improving the efficiency and planning within the business
• Ability to delivery outstanding customer service
• Knowledge in WHS, HR and IR

What We Can Offer You:

Iceman Group (which includes a number of related businesses operating within the same industry) prides itself on having a friendly and supportive environment, carrying through the values and culture that was created over 40 years ago. We also offer:

• A long-term career opportunity to work with a great team of people
• Industry training and development
• A safe working environment where everyone’s input is valued
• A competitive remuneration package for the right candidate.
• Fast paced environment with various opportunities to apply your knowledge and build upon your skills as we enter new projects and proceed with further acquisitions within the Group
• Being in business for over 40 years, you will be joining an established team where your management and leadership skills will have a direct impact on our team and company growth

If you enjoy a fast paced role in a growing organisation, we’d love to hear from you!