Lead Heavy-Vehicle Retail Workshop Manager

Iceman Group; Brisbane; Presencial; AUD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Industry training

Competitive remuneration package

Long-term career opportunities

Positive team culture

Safe and well-equipped workshop

Resumo da oferta

Iceman Group of Companies, including Transport Innovators, is seeking a Mechanical Workshop Manager to lead its busy retail service workshop in Murarrie, Brisbane. You will oversee day‑to‑day operations, manage bookings and workflow, mentor technicians, and ensure accurate quoting and documentation while upholding safety standards.

The role targets someone with proven workshop leadership, strong mechanical knowledge, and excellent communication skills, in a fast‑paced, customer‑focused

Qualificações

• Proven experience managing or supervising a retail service workshop (transport, trailers, or heavy vehicle industry preferred).
• Strong technical understanding of mechanical systems, trailers, or transport equipment.
• Excellent communication skills with the ability to build rapport with customers.
• Strong organizational ability with experience scheduling work and allocating tasks.
• Highly safety‑focused with leadership and problem solving abilities.
• Ability to work in a fast paced environment while maintaining quality standards.
• Strong Microsoft Office skills and ability to adapt to new software and digital systems.

Responsabilidades

• Manage the day‑to‑day operations of a retail workshop servicing a wide range of customer trailers and equipment.
• Oversee job bookings, customer communication, and workflow planning for efficient service delivery and turnaround times.
• Lead, support, and mentor a team of technicians, promoting high performance and strong workmanship.
• Ensure accurate job quoting, time management, and documentation throughout the repair process.
• Maintain excellent customer relationships by providing updates, resolving issues, and ensuring customer satisfaction.
• Uphold OH&S standards, workshop compliance, and a clean, organized working environment.

Conhecimentos

Workshop management

Team leadership

Customer communication

Planning & scheduling

Safety leadership

Microsoft Office

Mechanical systems knowledge

Descrição da oferta de emprego

Iceman Group of Companies, including Transport Innovators, is seeking a Mechanical Workshop Manager to lead its busy retail service workshop in Murarrie, Brisbane. You will oversee day‑to‑day operations, manage bookings and workflow, mentor technicians, and ensure accurate quoting and documentation while upholding safety standards.

The role targets someone with proven workshop leadership, strong mechanical knowledge, and excellent communication skills, in a fast‑paced, customer‑focused