Workshop Controller & Operations Lead (Small Engines & Mowers)

The Bike and Brew; Queensland; On-site; AUD 60,000 - 90,000; Full time

Job summary

Nowa Power Products in Australia is seeking an experienced Workshop Controller to lead a busy small engine and mower workshop. You will oversee daily operations, manage bookings and job flow, and coordinate technicians while maintaining high customer service standards.

This role rewards organised leaders who thrive under pressure and can improve workflow, accuracy of job cards, invoicing support, and workshop productivity. Competitive remuneration based on experience.

Qualifications

• Prev experience as Workshop Controller, Service Advisor, or similar role.
• Knowledge of small engines, mowers, and outdoor power equipment.
• Excellent communication and customer service skills.
• Ability to work in a busy, high-pressure environment.
• Strong computer and organisational skills.
• Ability to multitask and prioritise effectively.
• Professional presentation and positive attitude.

Responsibilities

• Managing workshop bookings and job flow

Skills

Workshop Controller

Service Advisor

Small engines

Mowers

Customer service

Communication

Organisational skills

Multitasking

Job description

Nowa Power Products in Australia is seeking an experienced Workshop Controller to lead a busy small engine and mower workshop. You will oversee daily operations, manage bookings and job flow, and coordinate technicians while maintaining high customer service standards.

This role rewards organised leaders who thrive under pressure and can improve workflow, accuracy of job cards, invoicing support, and workshop productivity. Competitive remuneration based on experience.