Automotive Workshop Controller — Lead & Optimize Repairs

mycar; Figtree; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Professional development programs

Wellness programs

Discounts on services

Job summary

mycar is looking for a Workshop Controller in Australia to allocate jobs to our technicians and ensure high-quality repairs. You will guide the team through troubleshooting and provide solutions on mechanical issues daily.

You will drive superior customer service and ensure customer satisfaction while maintaining a high-functioning workshop. This is ideal for someone with automotive industry experience and leadership skills.

Qualifications

• Certificate 3 in Light Vehicle Automotive.
• Proven background in managing a team of Technicians.
• Solid understanding of workshop workflow.
• Ability to meet budgets and deadlines.
• Effective communication and organisational skills.
• Broad mechanical/tyre knowledge across vehicle brands.
• Valid Australian drivers licence.

Responsibilities

• Allocate jobs to technicians to ensure workflow efficiency.
• Troubleshoot problems and provide guidance on mechanical issues.
• Drive outstanding customer service and customer satisfaction.
• Maintain a high-functioning workshop with the team.

Skills

Team management

Workshop workflow understanding

Leadership skills

Budget & deadlines

Communication

Organisational skills

Mechanical/tyre knowledge

Driver's licence

Education

Certificate 3 in Light Vehicle Automotive

Job description

mycar is looking for a Workshop Controller in Australia to allocate jobs to our technicians and ensure high-quality repairs. You will guide the team through troubleshooting and provide solutions on mechanical issues daily.

You will drive superior customer service and ensure customer satisfaction while maintaining a high-functioning workshop. This is ideal for someone with automotive industry experience and leadership skills.