Workshop Controller

Bendigo Motor Group; Greater Bendigo; On-site; AUD 55,000 - 70,000; Full time

Job summary

Bendigo Motor Group is seeking a Workshop Control Administrator to support the day-to-day operations of our high-volume Ford, Chery and Jaecoo workshop. You will maintain records, coordinate workflow and provide efficient admin support to workshop staff, internal departments and customers.

Key duties include coordinating workshop administration, scheduling jobs, updating job and service records, and ensuring processes comply with internal procedures.

Qualifications

• Ability to coordinate workflow in a high-volume automotive workshop.
• Accurate data entry and record keeping across multiple systems.
• Strong organisational and time management skills are essential.
• Excellent communication and customer service abilities.
• Experience with EraPower DMS / Xtime / Triage is advantageous.

Responsibilities

• Coordinate workshop administration and support daily operational activities
• Maintain accurate job, service and customer records
• Assist with scheduling workshop jobs and monitoring workflow
• Communicate with workshop staff, service advisors, customers and suppliers throughout each day
• Process documentation, update systems and support general office administration efficiently
• Help ensure workshop processes are organised, timely and compliant with internal procedures
• Work closely with the Workshop Foreman

Skills

Organisational skills

Time management

Communication

Customer service

Attention to detail

Data entry

Tools

EraPower DMS

Xtime

Triage

In-house systems

Microsoft Office Suite

Job description

Bendigo Motor Group are seeking a Workshop Control Administrator to support the smooth coordination of day-to-day workshop operations in our very busy Ford, Chery & Jaecoo Workshop. You will help maintain accurate records, coordinate workflow and provide efficient administrative support to workshop staff, internal departments and customers.

Key responsibilities

Coordinate workshop administration and support daily operational activities

Maintain accurate job, service and customer records

Assist with scheduling workshop jobs and monitoring workflow

Communicate with workshop staff, service advisors, customers and suppliers throughout each day

Process documentation, update systems and support general office administration efficiently

Help ensure workshop processes are organised, timely and compliant with internal procedures

Work closely with the Workshop Foreman

What we're looking for

Previous experience in high volume workshop control, administration or a similar coordination role (highly regarded)

Automotive Workshop or Dealership experience preferred

Previous experience using EraPower DMS / Xtime / Triage (highly regarded)

Strong organisational and time management skills (mandatory)

Excellent communication and customer service skills

Accurate data entry and attention to detail

Confidence using inhouse computer systems and standard office software

Must have current Australian manual drivers licence

Anyone coming of the tools encouraged to apply

Must have rights to work in Australia - no sponsorship available.

We are an equal opportunity employer.

Only shortlisted candidates will be contacted.