Workshop Administrator: Service & Parts Coordination

Work Initiatives; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

HMS Equip in Cairns seeks an organised workshop administrator to keep the workshop running smoothly. You will manage bookings, calendars, and communications with mechanics and clients, ensuring accurate job records and timely parts delivery.

The role requires attention to detail, the ability to multitask during peak hours, and a valid driver’s licence for local field work in the Cairns region.

Qualifications

• Background in mechanical workshop, transport, trade, or heavy equipment admin is highly regarded.
• Proficiency with modern office software and job-tracking platforms (e.g., Xero, workshop management apps).
• Based in the Cairns region with a valid, reliable driver’s licence.

Responsibilities

• Handle incoming phone and email queries and schedule service bookings.
• Manage workshop calendar, track active job cards, and dispatch fitters to local or field assignments.
• Process timesheets, audit job details, and verify labour hours and parts against final files.
• Generate client invoices, raise purchase orders, and liaise with suppliers for parts delivery.
• Keep job management software updated and maintain organized digital filing.

Skills

Office software

Job-tracking platforms

Communication

Tools

Xero

Workshop management applications

Job description

HMS Equip in Cairns seeks an organised workshop administrator to keep the workshop running smoothly. You will manage bookings, calendars, and communications with mechanics and clients, ensuring accurate job records and timely parts delivery.

The role requires attention to detail, the ability to multitask during peak hours, and a valid driver’s licence for local field work in the Cairns region.