Workplace Risk & Workers’ Comp Account Executive

WTW group; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Hybrid working

Salary continuance insurance (company)

Life and TPD insurance

Networks (Gender, Wellbeing, Pride)

Career Growth – development programs

Job summary

WTW Brisbane is seeking an experienced workers’ compensation professional to deliver high-quality workplace risk and workers’ compensation advice to clients, manage return-to-work programs, and identify new business opportunities. You will report to the QLD Workplace Risk State Manager and help drive improvements in client performance.

You will manage workplace risk programs, provide outsourced return-to-work support, maintain client data, prepare analytical reports, and contribute to renewals

Qualifications

• Experience in workers’ compensation or return-to-work coordination
• Knowledge of workers compensation claims processes and state variations
• Ability to identify policy/premium influencing factors and support claims
• Excellent report writing and written communication skills
• Strong MS Office/Excel skills
• Customer-centric and proactive time management
• Experience delivering high-quality services on time
• Tertiary qualification in allied health or equivalent

Responsibilities

• Manage clients' workplace risk programs and ensure delivery of high-quality services
• Provide Outsourced Return to Work support for a range of clients
• Maintain comprehensive client data and update records
• Produce analytical written reports for clients
• Assist with premium renewals and policy placement for national workers’ compensation
• Forecast premiums
• Maximise revenue from existing client base through profitability analysis
• Support cross-selling of broader WTW services
• Adhere to compliance and business processes

Skills

Communication skills

Time management

Customer focus

Report writing

Prioritising workloads

Education

Allied health qualification

Tools

Microsoft Excel

Microsoft Office

Job description

WTW Brisbane is seeking an experienced workers’ compensation professional to deliver high-quality workplace risk and workers’ compensation advice to clients, manage return-to-work programs, and identify new business opportunities. You will report to the QLD Workplace Risk State Manager and help drive improvements in client performance.

You will manage workplace risk programs, provide outsourced return-to-work support, maintain client data, prepare analytical reports, and contribute to renewals