Account Director - Workplace Risk

WTW; City of Brisbane; On-site; AUD 140,000 - 190,000; Full time

Job summary

Willis Towers Watson in Brisbane is seeking an Account Director in our Workplace Risk Practice to provide consultancy advice and support to our clients, focusing on premium, claims and injury management. You will manage and develop key client relationships, lead the delivery of strategic advice, report writing, and identify new business opportunities while mentoring team members.

Reporting to the Queensland State Manager, you will oversee profitability and efficiencies across projects in a

Qualifications

• Minimum 5 years experience in a senior role within an Employer, Insurer/Agent or broker.
• Extensive Workers’ Compensation experience across Fund States and Risk States.
• Premium and Policy management experience across states.
• Excellent interpersonal, oral and written communication skills.
• Proven leadership, coaching and mentoring abilities.
• Strong organisation, prioritisation and project management under pressure.
• Team player in a fast-paced environment.
• Consulting experience is desirable.

Responsibilities

• Managing and further developing key client relationships
• Providing our clients with technical and strategic advice in premium, claims and injury management
• Report writing and implementation of client retention strategies
• Assisting in identifying new business opportunities for the Company
• Support the broader Willis team as a technical expert in all aspects of Workers’ Compensation
• Work proactively with the QLD State Manager to monitor team workloads, ensure account profitability and suggest and implement operational efficiencies
• Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
• Be an active and leading member of our consultancy team, willingly working on projects assigned across the team

Skills

Client relationship management

Strategic risk advisory

Leadership and mentoring

Project management

Communication skills

Business development

Education

Consulting-related degree

Job description

Description

An opportunity exists for an Account Director in our Workplace Risk Practice in the Brisbane office to provide consultancy advice and support to our clients. Willis Workplace Risk Practice is the leading provider of strategic workplace risk services to Australia’s Top 500 companies. Reporting to the QLD State Manager, the primary focus of this role will be to provide an innovative and flexible approach to clients’ Workplace Risk programs, recommending solutions and overseeing sustainable improvements in their performance.

The Role

• Managing and further developing key client relationships
• Providing our clients with technical and strategic advice in the area of premium, claims and injury management
• Report writing and implementation of client retention strategies
• Assisting in identifying new business opportunities for the Company
• Support the broader Willis team as a technical expert in all aspects of Workers’ Compensation
• Work proactively with the QLD State Manager to monitor team workloads, ensure account profitability and suggest and implement operational efficiencies
• Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
• Be an active and leading member of our consultancy team, willingly working on projects assigned across the team

Qualifications

• Minimum 5 years experience working for an Employer, Insurer / Agent, or broker in a senior position
• Significant experience working in National Workers Compensation environments
• Premium and Policy management in both Fund States and Risk States
• Excellent interpersonal, oral and written communication skills
• Proven leadership skills and experience in supervising, coaching and mentoring team members
• Proven ability to organise, prioritise, project manage, work well under pressure and balance competing priorities effectively
• Team player with a desire to work in a fast paced environment
• Tertiary qualification and previous experience in consulting desirable

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]