Account Director - Workplace Risk (Brisbane)

WTW; Brisbane; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

WTW in Brisbane seeks an Account Director to lead our Workplace Risk Practice. You will provide expert consultancy on premium, claims and injury management, develop client relationships and drive strategic improvements for Australia’s top employers.

You will manage a team, oversee workload and profitability, and identify growth opportunities while maintaining strong industry relations and delivering high-quality reports and advice.

Qualifications

• Minimum 5 years experience in a senior role within an Employer/Insurer/Agent or broker.
• Significant experience in National Workers’ Compensation environments.
• Premium and policy management in Fund States and Risk States.
• Excellent interpersonal, oral and written communication skills.
• Proven leadership, coaching and mentoring experience.
• Ability to organise, prioritise, and manage projects under pressure.

Responsibilities

• Manage and grow key client relationships.
• Provide technical and strategic advice on premium, claims and injury management.
• Draft reports and implement client retention strategies.
• Identify and pursue new business opportunities.
• Act as technical expert in Workers’ Compensation for the team.
• Collaborate with the QLD State Manager on workloads, profitability and operational efficiency.
• Build and maintain strategic relationships across key markets.
• Lead and contribute to consultancy projects across the team.

Skills

Leadership

Communication

Project management

Team player

Workers’ Compensation knowledge

Education

Tertiary qualification

Job description

Description

An opportunity exists for an Account Director in our Workplace Risk Practice in the Brisbane office to provide consultancy advice and support to our clients. Willis Workplace Risk Practice is the leading provider of strategic workplace risk services to Australia’s Top 500 companies.
Reporting to the QLD State Manager, the primary focus of this role will be to provide an innovative and flexible approach to clients’ Workplace Risk programs, recommending solutions and overseeing sustainable improvements in their performance.

The Role
As a member of a highly motivated team, the successful candidate will be responsible for:

• Managing and further developing key client relationships
• Providing our clients with technical and strategic advice in the area of premium, claims and injury management
• Report writing and implementation of client retention strategies
• Assisting in identifying new business opportunities for the Company
• Support the broader Willis team as a technical expert in all aspects of Workers’ Compensation
• Work proactively with the QLD State Manager to monitor team workloads, ensure account profitability and suggest and implement operational efficiencies
• Manage company profile with industry contacts by identifying and maintaining strategic relationships in all key markets
• Be an active and leading member of our consultancy team, willingly working on projects assigned across the team

Qualifications

The Requirements

• Minimum 5 years experience working for an Employer, Insurer / Agent, or broker in a senior position
• Significant experience working in National Workers Compensation environments
• Premium and Policy management in both Fund States and Risk States
• Excellent interpersonal, oral and written communication skills
• Proven leadership skills and experience in supervising, coaching and mentoring team members
• Proven ability to organise, prioritise, project manage, work well under pressure and balance competing priorities effectively
• Team player with a desire to work in a fast paced environment
• Tertiary qualification and previous experience in consulting desirable

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]