Account Executive - Workers' Compensation

WTW group; Brisbane; Hybrid; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Annual bonus

Hybrid working

Salary continuance insurance (company)

Life and TPD insurance

Networks (Gender, Wellbeing, Pride)

Career Growth – development programs

Zusammenfassung

WTW Brisbane is seeking an experienced workers’ compensation professional to deliver high-quality workplace risk and workers’ compensation advice to clients, manage return-to-work programs, and identify new business opportunities. You will report to the QLD Workplace Risk State Manager and help drive improvements in client performance.

You will manage workplace risk programs, provide outsourced return-to-work support, maintain client data, prepare analytical reports, and contribute to renewals

Qualifikationen

• Experience in workers’ compensation or return-to-work coordination
• Knowledge of workers compensation claims processes and state variations
• Ability to identify policy/premium influencing factors and support claims
• Excellent report writing and written communication skills
• Strong MS Office/Excel skills
• Customer-centric and proactive time management
• Experience delivering high-quality services on time
• Tertiary qualification in allied health or equivalent

Aufgaben

• Manage clients' workplace risk programs and ensure delivery of high-quality services
• Provide Outsourced Return to Work support for a range of clients
• Maintain comprehensive client data and update records
• Produce analytical written reports for clients
• Assist with premium renewals and policy placement for national workers’ compensation
• Forecast premiums
• Maximise revenue from existing client base through profitability analysis
• Support cross-selling of broader WTW services
• Adhere to compliance and business processes

Kenntnisse

Communication skills

Time management

Customer focus

Report writing

Prioritising workloads

Ausbildung

Allied health qualification

Tools

Microsoft Excel

Microsoft Office

Jobbeschreibung

Description

An opportunity exists for an experienced workers’ compensation professional who is responsible for delivering quality Workplace Risk and Workers Compensation advice and services to clients, including managing key existing clients’ return to work programs and identifying new business opportunities for the company.

Reporting to the QLD Workplace Risk State Manager. The primary focus of this role will be to provide an innovative and flexible approach to our clients’ workplace risk programs, recommending solutions and working with them to achieve sustainable improvement in their performance.

The Role

• Manage clients’ workplace risk programs, ensuring the delivery of high-quality services
• Providing Outsourced Return to Work support services for a range of clients
• Maintaining comprehensive client data and updating accordingly
• Producing analytical written reports for clients
• Completing premium renewals and policy placement of national workers’ compensation insurance
• Undertaking premium forecasting
• Maximising the revenue generated from the existing client base by continual analysis of client profitability and maximization of group functions
• Support WTW to seek and secure new business opportunities through cross selling of broader WTW service offerings
• Adhering to all compliance and business processes

Qualifications

The Requirements

• Previous experience in a workers’ compensation role, Return to Work coordinator, or similar within an insurance or self-insurance environment preferably in Queensland.
• Demonstrate a comprehensive knowledge of workers compensation claims and injury management principles and processes, and ideally how these vary by state
• The ability to identify key policy/premium influencing factors and provide support to the claims process
• Strong Microsoft Office / Excel skills
• Excellent report writing and correspondence skills
• Strong verbal and written communication skills to provide clear explanation to clients when required
• A customer centric approach to work
• Proactive time management skills and a proven record of prioritising workloads and meeting deadlines
• Demonstrated experience delivering accurate services on time to ensure service and quality standards are met
• Tertiary qualification in allied health or equivalent work experience desirable

Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do.We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversityincludinggender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.

In the spirit of reconciliation Willis Towers Watsonacknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.