Workplace Experience Specialist

CBRE Group, Inc.; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Sydney to deliver a people-focused workplace. You will partner with clients to manage facilities, enhance the employee experience, and ensure a safe, welcoming environment.

You will handle front desk duties, meeting room management, mail/courier tasks, onboarding/offboarding, and events support, while coordinating with vendors to maintain service levels in a fast-paced setting.

Qualifications

• Minimum 2 years of experience in operations, facilities, hospitality or corporate real estate.
• Proven front desk/reception experience delivering welcoming service to staff and visitors.
• Strong office operations knowledge including mail handling and meeting room management.
• Experience with day-to-day facilities coordination, vendor management and space planning.

Responsibilities

• Manage front desk and reception duties; provide professional first impression.
• Deliver front-of-house services and greet visitors, preregister guests.
• Answer calls, direct inquiries, and maintain neat reception area.
• Coordinate meeting room bookings and set up spaces as needed.
• Handle mail, courier services, deliveries and pantry management.
• Support onboarding/offboarding, access cards and locker allocation.
• Oversee facilities operations, maintenance, safety checks, and vendor SLA adherence.
• Assist in office moves, space planning and general administrative tasks.

Skills

Front desk hospitality

Guest services

Facilities coordination

Vendor coordination

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Sydney to deliver a people-focused workplace. You will partner with clients to manage facilities, enhance the employee experience, and ensure a safe, welcoming environment.

You will handle front desk duties, meeting room management, mail/courier tasks, onboarding/offboarding, and events support, while coordinating with vendors to maintain service levels in a fast-paced setting.