Senior Workplace Experience Lead – ANZ

Jones Lang LaSalle Incorporated; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Parental leave (18 wks)

Private health discounts

Gym discounts

Employee assistance

Health discounts

Novated lease EV

You Days

Training & development

Complimentary coffee

Job summary

Jones Lang LaSalle Incorporated in Sydney, NSW seeks an experienced Workplace Experience Leader to drive end-to-end occupant and guest experiences across the portfolio, balancing human-centric service delivery with site operations, procurement and financial stewardship.

You will lead a country-level Workplace Experience Team, engage with GRE and other partners, manage performance, and deliver services that delight clients while maintaining safety and process discipline.

Qualifications

• 5+ years in facilities management or hospitality
• Strong communication and presentation skills
• Experience leading teams and stakeholder management

Responsibilities

• Lead end-to-end occupant and guest experience across the portfolio
• Manage a country-level Workplace Experience Team and drive service delivery
• Interface with GRE and other partners to ensure consistent standards
• Oversee operations, procurement, contracts and financial controls

Skills

Communication skills

Presentation skills

Analytical abilities

People management

Customer service

Education

Facilities mgmt degree

Tools

MS Excel

FM Software

Job description

Jones Lang LaSalle Incorporated in Sydney, NSW seeks an experienced Workplace Experience Leader to drive end-to-end occupant and guest experiences across the portfolio, balancing human-centric service delivery with site operations, procurement and financial stewardship.

You will lead a country-level Workplace Experience Team, engage with GRE and other partners, manage performance, and deliver services that delight clients while maintaining safety and process discipline.