Workforce & Training Lead – Omnichannel Fulfilment

Kmart; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid working

Team member discount

Bonus program eligibility

Parental leave support

Learning & Mentor programs

Kudos recognition

Career opportunities across Wesfarmers

Job summary

Kmart is seeking a workforce planning specialist to shape the new omnichannel fulfilment operation. You will translate forecasts into labour plans, lead onboarding and cross-training, and maintain the training matrix to ensure capability across the site.

You will partner with site leaders and labour providers, analyse workforce data and drive improvements, with a focus on safety, productivity and readiness for early 2027 start.

Qualifications

• Experience in workforce planning, rostering or labour coordination within logistics, supply chain or high-volume operations.
• Experience delivering and tracking operational training, onboarding and competency programs.
• Certificate IV in Training and Assessment highly desirable.
• Strong analytical skills including data visualisation and reporting.
• Understanding of enterprise agreements informing workforce planning and rostering.

Responsibilities

• Translate volume forecasts and operational priorities into daily and weekly labour plans and rosters.
• Lead workforce reviews including recruitment demand, onboarding, transfers, leave, and labour hire requirements.
• Own the site training matrix, induction, cross-training, refresher training and competency assessment plan.
• Maintain rosters, skills profiles, learning records and workforce data across systems.
• Keep training materials current by partnering with site leaders and SMEs.
• Analyse attendance, labour utilisation, overtime, agency usage and capability trends to identify risks and improvements.
• Build partnerships with site leaders, labour hire agencies and training providers to close gaps.

Skills

Workforce planning

Rostering

Labour coordination

Operational training delivery

Analytical skills

Influence & coaching

Planning & prioritisation

Education

Certificate IV in Training and Assessment

Workforce planning / HR / business / supply chain qualification

Tools

Learning management systems

Reporting/Analytics tools

Job description

Kmart is seeking a workforce planning specialist to shape the new omnichannel fulfilment operation. You will translate forecasts into labour plans, lead onboarding and cross-training, and maintain the training matrix to ensure capability across the site.

You will partner with site leaders and labour providers, analyse workforce data and drive improvements, with a focus on safety, productivity and readiness for early 2027 start.