Strategic Workforce Design & Optimisation Leader

Kmart Group; Victoria; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible hybrid work

Team discount

Brighter Benefits program

Bonus program

Parental leave

Circle In support

Mentor program

Kudos program

Career opportunities with Wesfarmers

Job summary

Kmart Group seeks a Workforce Design and Optimisation Manager to shape workforce planning across its store network in Australia. You will design and optimise workforce models, labour standards, and operating frameworks, collaborating with Demand Planning, Store Operations, and Workforce Operations to turn data into practical solutions that boost productivity and support sustainable outcomes.

You will lead a small team and drive continuous improvement, balance analytical rigor with operational

Qualifications

• Experience in workforce planning, workforce design, or related discipline within a large retail environment.
• ,
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• CoT_job_summary_short
• COMPANY NAME: Kmart Group
• KEY POINTS: Workforce planning, Labour standards, Analytical thinking, Productivity improvement, Stakeholder influence, Team leadership, Scalable solutions
• job_summary_short
• <p>Join Kmart Group as a Workforce Design and Optimisation Manager within the Customer & Team Member Experience team. Lead the design and optimisation of workforce models, labour standards, and operating frameworks across the store network in Australia. Collaborate with Demand Planning, Store Operations, and Workforce Operations to translate data into practical solutions that boost productivity and drive sustainable business outcomes.</p><p>The role emphasizes strategic leadership, stakeholder engagement, and delivering scalable, implementable workforce design across stores, with a focus on continuous improvement and a positive impact on customer and team experiences.</p>
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• fulltime
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• hybrid
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• "Workforce Design and Optimisation Manager in Victoria, AU: market range AU$150,000–AU$190,000 gross annually (frequency: yearly)"
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• 150000
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• 170000
• estimated_high
• 190000
• currency
• AUD
• frequency
• yearly
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• "[e-mail]"
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Responsibilities

• Lead the design, optimisation and continuous improvement of workforce models, labour standards and operating frameworks across the store network.
• Develop and maintain labour standards, productivity assumptions and workforce structures that support operational excellence and business performance.
• Partner with Demand Planning teams to translate demand forecasts into effective workforce design solutions.
• Identify and deliver optimisation initiatives that improve productivity, labour efficiency and cost outcomes.
• Lead scenario modelling and workforce planning analysis to support strategic decision-making and future workforce requirements.
• Work closely with Store Operations and cross-functional stakeholders to ensure workforce frameworks are practical, scalable and adopted across stores.
• Embed workforce design principles into workforce management systems and scheduling tools to drive consistency and execution.
• Lead, coach and develop a small team while fostering a culture of continuous improvement, innovation and collaboration.

Skills

Workforce planning

Labour standards

Analytical thinking

Productivity improvement

Stakeholder influence

Team leadership

Scalability & practicality

Tools

UKG Pro Workforce Management

Job description

Kmart Group seeks a Workforce Design and Optimisation Manager to shape workforce planning across its store network in Australia. You will design and optimise workforce models, labour standards, and operating frameworks, collaborating with Demand Planning, Store Operations, and Workforce Operations to turn data into practical solutions that boost productivity and support sustainable outcomes.

You will lead a small team and drive continuous improvement, balance analytical rigor with operational