Workforce Support Officer - Rostering

Carpentaria; Darwin; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging

5 weeks annual leave

Leave loading 17.5%

On-site cafe

Free parking

Employee discounts

EAP counselling

Job summary

Carpentaria is a not-for-profit organisation delivering disability, therapy and community services across children, adolescents and adults. The Workforce Support Officer (Rostering) will coordinate rosters, shift coverage and workforce availability to ensure services are appropriately staffed and reporting is accurate.

The role requires rostering experience, strong organisational skills and excellent written and verbal communication.

Qualifications

• Demonstrated experience in rostering, workforce scheduling, or workforce administration.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and accuracy in record keeping.
• Effective written and verbal communication skills.

Responsibilities

• Coordinate rosters, shift coverage and workforce availability to ensure services are appropriately staffed.
• Support daily rostering requirements and maintain reporting and tracking processes.
• Ensure staffing aligns with participant needs and service delivery requirements.

Skills

Rostering

Workforce scheduling

Record keeping

Communication

Tools

MS Excel

Job description

Job Category: Independent Living Services

Job Description

About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability, Therapy and Community Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation
• Children and Youth Services

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Purpose

The Workforce Support Officer (Rostering) is responsible for ensuring effective workforce coverage through the coordination of rosters, shift coverage, and workforce availability. The role ensures services are appropriately staffed to meet participant needs, supports daily rostering requirements, and maintains accurate reporting and tracking processes.

The ideal candidate

• Demonstrated experience in rostering, workforce scheduling, or workforce administration.
• Strong organisational skills with the ability to manage competing priorities.
• High attention to detail and accuracy in record keeping.
• Effective written and verbal communication skills.

Remuneration and benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive basesalary package
• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications.

Contacts and further information

For more information and the position description, or to have a confidential discussion, please contact Latia Grbac, Operations Workforce Coordinator on 0439 230 870 or [e-mail].