Workforce Administrator

Ability Options; South Kempsey; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Salary packaging

Mental health and wellbeing support

Training and career progression

Employee discounts

Parental and partner leave

Job summary

Ability Options is seeking an administrator to work on a casual weekend basis, providing roster oversight for award compliance and leave management within our Disability services team. You will collaborate with frontline staff and stakeholders to deliver accurate rostering and responsive service.

The role emphasizes hands-on support, strong IT skills, and the ability to learn modern awards and workplace regulations while contributing to a positive community impact.

Qualifications

• Requires accurate and fast data entry skills.
• Strong customer service and communication skills (written and verbal).
• Intermediate to advanced IT/systems skills; able to learn relevant awards and workplace laws.

Responsibilities

• Develop and maintain relationships with internal and external stakeholders.
• Ensure compliance with awards, legislation, standards, and regulations.
• Support rostering principles and handle roster inquiries and changes.

Skills

Data entry skills

Customer service

IT/system skills

Analytical skills

Interpersonal skills

Time management

Job description

Our Workforce Support team is looking for an administrator to work on casual basis on weekends, school holidays and provide staff leave coverage. This is an excellent opportunity for someone who is looking to achieve a better work life balance.

In this role, you will have an oversight of the backend of rostering relating to award compliance, late change management, leave management and administration for Disability services. You will also take a hands‑on approach in collaborating with key stakeholders such as the front‑line team across our disability services using your analytical, systems and interpersonal skills to best support participant and business needs.

Key responsibilities

• Develop and maintain effective relationships with internal and external stakeholders.
• Ensure compliance with all relevant awards, legislation, standards, and regulations.
• Work closely with all disability staff using a strong customer service approach in supporting clear advice on issues such as rostering principles, changes requests to rosters and general roster enquiries.
• Minimise cost of service through the effective rostering of staff.
• Understanding of scheduling and rostering in a complex environment
• Strong customer service and communication skills- written and verbal.
• Accurate and fast data entry skills.
• Ability to plan work, manage time and use own problem-solving skills.
• Intermediate to advanced IT/systems skills
• Ability to quickly learn and understand applicable Modern Awards and Other workplace laws applicable to role.
• Contribute to the out of hours on call roster, every weekend and provide holiday relief for team members including at least 5 evenings.
• Willingness to obtain satisfactory background checks including Police Check and Working with Children Check

In return for your skills and experience you will receive:

• Flexibility: At Ability Options, we offer RDOs and aim to best match the flexible working arrangement to the individual employee if the role allows.
• Salary Packaging:Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia:Salary Packaging | Maxxia
• Training and career progression: Our In house – Learning and Development team offering ongoing career development support to staff.
• Mental Health and Wellbeing: A dynamic EAP partner who supports our staff with free confidential counselling.Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
• Rewards and recognition program: We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
• Employee Discounts: Discounts with CommBank, Winc and Medibank corporate insurance cover.
• Other Benefits: Paid Parental and Partner Leave, purchase additional leave after 1 year of service.
• A rewarding careerwhere you contribute to make a difference in the community and in people’s lives.

For a confidential discussion about the position, please email Kane Cook on*********@abilityoptions.org.au