Rostering Manager

uWorkin; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Flexible working arrangements

Professional development

Career progression opportunities

Supportive leadership

Job summary

Orange Health Care in Queensland is seeking an experienced Rostering Manager to lead workforce planning, scheduling, and rostering across our Children's Services, NDIS, SIL, Community Nursing, DVA and Community Support programs.

You will develop and maintain rosters, coordinate shifts, manage vacancies, leave, emergencies, and ensure staffing allocations meet compliance and service requirements. A focus on reporting and continuous improvement is essential.

Qualifications

• Minimum two years' experience in workforce planning or rostering.
• Experience in NDIS, Child Protection, community services, healthcare, or aged care.
• Knowledge of SCHADS Award provisions, Fair Work legislation, and NDIS Practice Standards.
• Experience using workforce management systems, preferably FlowLogic.
• Current Blue Card.
• Current NDIS Worker Screening Clearance.
• National Police Check.
• Current Australian Driver Licence.
• Advanced Microsoft Office skills.
• Excellent communication, organisational, and problem-solving abilities.

Responsibilities

• Lead and manage workforce rostering across all service divisions.
• Develop and maintain rosters ensuring staffing levels and service continuity.
• Coordinate shift allocations, vacancies, leave, and emergency staffing.
• Manage last-minute roster changes and contingencies.
• Monitor staffing utilisation, overtime, and costs.
• Support after-hours rostering and operational requirements.
• Manage casual workforce pools and external agency staffing.
• Ensure staffing allocations meet operational, contractual, and compliance requirements.
• Maintain all workforce rosters within FlowLogic.
• Coordinate scheduling across Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs.
• Monitor workforce availability, qualifications, compliance status, and service allocations.
• Ensure services are scheduled in accordance with participant funding, service agreements, and support requirements.
• Generate workforce utilisation, attendance, compliance, and KPI reports.
• Maintain employee profiles, qualifications, licences, training records, Blue Cards, and NDIS Worker Screening information.
• Monitor timesheet approvals, payroll exports, and workforce data integrity.

Skills

Workforce planning

Rostering

Workforce coordination

NDIS Practice Standards

SCHADS Award

Microsoft Office

Communication

Organisation

Problem solving

Tools

FlowLogic

Microsoft Office

Job description

Job Description

We are seeking an experienced, proactive, and highly organised Rostering Manager to lead workforce planning, scheduling, and rostering operations across our Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs. This leadership role is responsible for ensuring workforce resources are effectively coordinated to maintain safe, compliant, and efficient service delivery while supporting organisational growth and operational excellence., * Lead and manage workforce rostering across all service divisions.

• * Lead and manage workforce rostering across all service divisions.
• Develop and maintain efficient rosters that ensure appropriate staffing levels and service continuity.
• Coordinate shift allocations, vacancies, leave management, and emergency staffing requirements.
• Manage last-minute roster changes and workforce contingencies.
• Monitor staffing utilisation, overtime, and workforce costs.
• Support after-hours rostering and operational requirements as required.
• Manage casual workforce pools and external agency staffing arrangements.
• Ensure staffing allocations meet operational, contractual, and compliance requirements.
• Manage and maintain all workforce rosters within FlowLogic.
• Coordinate scheduling across Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs.
• Monitor workforce availability, qualifications, compliance status, and service allocations.
• Ensure services are scheduled in accordance with participant funding, service agreements, and support requirements.
• Generate workforce utilisation, attendance, compliance, and KPI reports.
• Maintain employee profiles, qualifications, licences, training records, Blue Cards, and NDIS Worker Screening information.
• Monitor timesheet approvals, payroll exports, and workforce data integrity.

Compliance & Workforce Monitoring

• Monitor workforce compliance requirements, including:
• Blue Cards
• NDIS Worker Screening Clearances
• Driver Licences
• First Aid and CPR Certifications
• Mandatory Training
• Residential Care Qualifications
• Medication Competencies
• Professional Registrations
• Ensure only compliant employees are rostered for service delivery.
• Generate workforce compliance and operational reports.
• Maintain accurate employee and workforce records.

Continuous Improvement

• Identify opportunities to improve rostering efficiency and workforce utilisation.
• Contribute to workforce planning and operational improvement initiatives.
• Support quality assurance activities, audits, and accreditation requirements.
• Promote best-practice workforce management across all service areas.

About the Employer

Orange Health Care is a provider of Child Protection Residential Care, NDIS Supports, Supported Independent Living (SIL), Community Nursing, DVA Services, and Staffing Solutions across Queensland. We are committed to delivering high-quality, person-centred services that promote safety, wellbeing, independence, and positive outcomes for the people we support.

About the Candidate

• Minimum two years' experience in workforce planning, rostering, or workforce coordination.
• Experience working within NDIS, Child Protection, Community Services, Healthcare, or Aged Care sectors.
• Strong knowledge of SCHADS Award provisions, Fair Work legislation, workforce compliance requirements, and NDIS Practice Standards.
• Experience using workforce management systems, preferably FlowLogic.
• Current Blue Card.
• Current NDIS Worker Screening Clearance.
• National Police Check.
• Current Australian Driver Licence.
• Advanced Microsoft Office skills.
• Excellent communication, organisational, and problem-solving abilities.

Work Environment

• Competitive salary package.
• Ongoing professional development and training.
• Career progression opportunities within a growing organisation.
• Supportive and collaborative leadership team.
• Flexible working arrangements.
• Opportunity to contribute to meaningful outcomes for children, young people, and people living with disability.
• A rewarding role within a progressive and innovative community services organisation.